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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1252 reviews)

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4.81

Based on 1,252 reviews, last reviewed 4th Mar 2026

9% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Was very easy to sort and understand Was very easy to sort and understand Reviewed on: 4th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1252)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Very helpful and easy to talk to

Very helpful and easy to talk to Reviewed on: 27th August 2025

Reply from Great Western Credit Union Hi David Thank you for your 5-star review! We pride ourselves on our communication skills with our members, so it is great to see this in your response. Let us know if you need anything else! Best wishes Robin Response date: 2nd September 2025

A simple process which is easy to follow and very us...

A simple process which is easy to follow and very user friendly. Reviewed on: 27th August 2025

Reply from Great Western Credit Union Hi George, Thanks so much for your kind words! We're really glad to hear the process felt simple and user-friendly, that's exactly what we aim for. Making things easy and accessible is a big part of how we support our members, so it’s great to know it’s working for you. Best wishes, Emily Response date: 29th August 2025

Great western credit union helped me when no one els...

Great western credit union helped me when no one else would so im so grateful and they help me whenever I need help Reviewed on: 27th August 2025

Reply from Great Western Credit Union Hi Teresa Thank you for sharing your experience with GWCU! We always aim to help people wherever possible, so we are delighted to be able to assist you when others did not. If you ever need anything else, please get in contact! Best wishes Robin Response date: 1st September 2025

Very straight forward.

Very straight forward. Easy to use and good way to keep track Reviewed on: 26th August 2025

Reply from Great Western Credit Union Hi Chantelle, Thanks so much for your feedback! We’re really glad to hear the process felt straightforward and that you’ve found it easy to keep track of things. Best wishes, Emily Response date: 29th August 2025

Great and helpfull service would tell others to join

Great and helpfull service would tell others to join Reviewed on: 26th August 2025

Reply from Great Western Credit Union Hi Natalie, Thanks so much for your kind words! We’re really glad you found the service helpful and it means a lot that you’d recommend us to others. We’re always here if you need anything! Best wishes, Emily Response date: 29th August 2025

I found it easy to apply and got a quick response I...

I found it easy to apply and got a quick response I use this service to pay for Christmas and repay through the year Reviewed on: 22nd August 2025

Reply from Great Western Credit Union Hi Samantha, Thanks so much for sharing your experience! We’re really glad to hear the application was easy and that you got a quick response. It’s lovely to know we’ve been able to support you with something as special as Christmas, and that our service fits around your life. Best wishes, Emily Response date: 29th August 2025

Easy to understand and quick decision

A very easy to understand process. Clear terms and information and very quick decision. Reviewed on: 22nd August 2025

Reply from Great Western Credit Union Hi Will, Thanks so much for the great feedback! We’re really pleased to hear the process felt easy to follow and that the information was clear. It’s always our goal to make things simple and stress-free, so we’re glad we could help and quickly too! Best wishes, Emily Response date: 29th August 2025

I have no more to add at the moment, apart from a th...

I have no more to add at the moment, apart from a thank u. Reviewed on: 21st August 2025

Reply from Great Western Credit Union Hi Simon We appreciate you for taking the time to leave a review - and thank you for your support! Regards Robin Response date: 1st September 2025

Lady on the phone was very helpful

Lady on the phone was very helpful Reviewed on: 21st August 2025

Reply from Great Western Credit Union Hi Colin, Thank you for taking the time to leave such great feedback, I'll be sure to pass this on to our Member Engagement team! Best wishes, Emily Response date: 29th August 2025

Quick and easy process

I recently took out a loan and the process was smooth,easy and very quick. Would definitely recommend them as a lender as the Interest is nowhere near as high as a standard loan from a bank or other provider Reviewed on: 21st August 2025

Reply from Great Western Credit Union Hi Natalie, Thanks so much for your lovely review! We’re really glad to hear the process felt smooth and quick for you and it’s brilliant to know our rates stood out compared to other lenders. That’s exactly what we’re here for: fair, affordable finance that’s easy to access when you need it. Thanks again for the recommendation, it means a lot! Best wishes, Emily Response date: 22nd August 2025

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