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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (1181 reviews)

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4.82

Based on 1,181 reviews, last reviewed 6th Feb 2026

41% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick and simple. Quick and simple. Speaking to the staff is easy Reviewed on: 6th February 2026

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1181)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Very helpful and understanding wiv there help

Very helpful and understanding wiv there help Reviewed on: 14th January 2026

Always there when you need them.

Always there when you need them. Easy application and excellent staff. Reviewed on: 14th January 2026

Very helpful

Very helpful and had time to help me understand Reviewed on: 14th January 2026

Very simple process.

Very simple process. Very easy to understand. Reviewed on: 14th January 2026

Quick customer service and very helpful team.

Quick customer service and very helpful team. Reviewed on: 14th January 2026

Very polite Adviisories Stephanie and Lotte ,intell...

Very polite Adviisories Stephanie and Lotte ,intelligent and extremely efficient Reviewed on: 13th January 2026

This is the first time I have used credit union and...

This is the first time I have used credit union and I and very impressed with the service it provides. Reviewed on: 13th January 2026

I found this all very easy to navigate and the staff...

I found this all very easy to navigate and the staff have been very helpful Reviewed on: 13th January 2026

Very fast and easy to apply and very good customer s...

Very fast and easy to apply and very good customer service Reviewed on: 13th January 2026

Quick easy application.

Quick easy application. Great service and highly recommend. Reviewed on: 12th January 2026

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