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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1262 reviews)

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4.81

Based on 1,262 reviews, last reviewed 6th Mar 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very easy to apply, simple, quick Very easy to apply, simple, quick Reviewed on: 6th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1262)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Can't fault anything, great customer service

Can't fault anything, great customer service and good response times Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Katy, Thank you for taking the time to leave us a 5-star review. We’re absolutely thrilled that your experience with us has been positive, and we’re committed to maintaining that standard of excellence. Should you ever need further assistance or have additional feedback, please don’t hesitate to reach out. Best regards, Monica Response date: 14th August 2024

Brilliant service.

Brilliant service. Affordable repayments. Always helpful when needed, never had a problem always been spot on Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Charmaine, Thank you sincerely for your positive feedback and glowing review! We’re absolutely delighted that our service has met your expectations, and we’re committed to maintaining that standard. Should you ever need further assistance in the future, please don’t hesitate to reach out. We are always happy to help. Best regards, Monica Response date: 14th August 2024

Easy to apply for a loan, very helpful team if havin...

Easy to apply for a loan, very helpful team if having any difficulty applying or any questions. Great low rates to pay back the loan highly recommended Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Keely, Thank you so much for sharing your positive experience, your recommendation means the world to us! We’re thrilled that applying for a loan was easy for you, and it warms our hearts to know that our team was helpful during the process. Our commitment to providing low rates and affordable loans stands firm. If you ever need assistance in the future, don’t hesitate to reach out. We’re here to support our members every step of the way! Warm regards, Monica Response date: 14th August 2024

really helped me when i needed it in terms of lendin...

really helped me when i needed it in terms of lending me money and will always be thankful Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Lewis, Thank you for taking the time to leave us a 5-star review. We are thrilled to know that we could assist you with your loan requirements during a crucial time. Should you require further assistance in the future, whether it’s related to loans or savings, please do not hesitate to get in touch. Best regards, Monica Response date: 14th August 2024

Very simple process and quick responses when I've ha...

Very simple process and quick responses when I've had a query. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Charlotte, Thank you so much for taking the time to leave us a 5-star review. We’re absolutely delighted that we could assist you with your loan requirements. Providing timely and helpful customer service is at the heart of what we do, knowing that our efforts resonated with you is wonderful. Should you ever need further assistance, whether it’s related to loans or savings please don’t hesitate to reach out to us. Warm regards, Monica Response date: 14th August 2024

Very good

Helpful and very understanding of people's situation Reviewed on: 14th August 2023

helpful and kind supportive staff

took out a loan with these guys this year and found them very helpful although i didnt get the amount i asked for they still made it possible for me to take out a loan with them. i found them very freindly and helped me out in a desperate situation Reviewed on: 9th August 2023

Excellent Service

Great Western Credit Union made the process of applying for a loan easy to apply with excellent communication and service Reviewed on: 19th July 2023

Excellent

Very helpful when chatting to them and applying online Reviewed on: 18th July 2023

Loan saved my family

I ran into a lot of trouble a couple of years ago, leaving my home behind. I left with my child and need a place to live and luckily Great western credit Union was there to help! Helping with a loan to get me back on my feet, their team is very friendly and helpful and I barely noticed paying it back as they help make it as easy to pay back that suits your income. Thank you so much! Reviewed on: 28th June 2023

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