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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.76 (297 reviews)

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4.64

Based on 297 reviews, last reviewed 15th Dec 2025

43% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

85%

11%

2 star

Latest highest rating:

5

The process was easy and swift. The process was easy and swift. This is my first time and am just a new member Reviewed on: 15th December 2025

Latest lowest rating:

1

Very complicated and convoluted to set up. Very complicated and convoluted to set up. Reviewed on: 17th November 2025

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (297)

Review of the Great Western Credit Union, Savings:

Outstanding service

Staff are always ready to help, give you the right information and are polite, courteous and super friendly Reviewed on: 22nd June 2021

The process was easy and swift.

The process was easy and swift. This is my first time and am just a new member Reviewed on: 15th December 2025

Great communication from great western making applyi...

Great communication from great western making applying easy Reviewed on: 11th December 2025

Straight to the point

Very easy and overwhelmed. The application was straight to the point Reviewed on: 9th December 2025

I had a very smooth experience creating a savings ac...

I had a very smooth experience creating a savings account Reviewed on: 7th December 2025

Excellent.

Very good. Simple and straight forward - even I could follow the instructions! Reviewed on: 4th December 2025

Found it easy to understand and navigate for a chris...

Found it easy to understand and navigate for a christmas saver Reviewed on: 4th December 2025

Not a lot to say about it.

Not a lot to say about it. It's a sunny day so I'm happy. Reviewed on: 25th November 2025

Helpful team and a user friendly website

Helpful team and a user friendly website Reviewed on: 18th November 2025

Online saving with Great Western is always a user fr...

Online saving with Great Western is always a user friendly experience. The website is easy to navigate and very informative but always easy to understand with clear uncomplicated instructions as needed. Reviewed on: 18th November 2025

Reply from Great Western Credit Union Hi Carole, Thank you for your feedback! We’re so pleased to hear you find saving with us to be straightforward and user friendly and that our website is clear and easy to use. Thanks for saving with us! Best wishes, Emily Response date: 24th November 2025

Very complicated and convoluted to set up.

Very complicated and convoluted to set up. Reviewed on: 17th November 2025

Reply from Great Western Credit Union Hi Jacqueline, Thank you for leaving us a review, we really value your feedback and are always looking for ways to improve. If there’s anything specific you think we could do better, please let us know. Our friendly Member Engagement team is always happy to help with any questions you may have or if you’re ever stuck with an application, you can reach us on 0117 924 7309 between 10am and 2pm, Monday to Friday, or email [email protected] and we’ll respond between 9am and 4pm, Monday to Friday. Best wishes, Emily Response date: 20th November 2025

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