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Great Western Credit Union: Savings reviews

4.66
Based on 325 reviews, last reviewed 2nd Mar 2026
142% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

Easy to fill and good to understand Easy to fill and good to understand Reviewed on: 2nd March 2026
Ridwan O's avatar
Ridwan O

Latest lowest rating:

2

Poor website experience Took over an hour to get the verification codes, applied for a Cash ISA and got lots of website 502 errors and then when I finally applied, I wasn't a... Read more Reviewed on: 9th February 2026
Jon May's avatar
Jon May

About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (325)

Review of the Great Western Credit Union, Savings:

Easy to use

5
It's great that my monthly savings come straight out of my pay check, means one less thing for me to sort out every month! Queries I had when I signed up were responded and dealt with very quickly, all round good service and support from the team. Reviewed on: 17th April 2025
Reply from Great Western Credit Union Hi Joe, Thank you for your great review! We’re so pleased to hear that you’re finding our service easy and hassle-free. It’s also lovely to hear that your queries were handled quickly and that you felt supported by the team. We’re always here to help, and we really appreciate you being part of GWCU. Best wishes, Emily Response date: 2nd May 2025
Bristol Credit Union logo
Great Western Credit Union

Essential service in difficult times

5
As a founder member of the Great Western Credit Unions' parent organisation {Bristol City Council CU} I have followed their growth very carefully. They provide far more services than we could imagine back in 1996. I have been glad of the opportunity to save regularly every month and have used the money for rainy days. Reviewed on: 8th June 2023

I cannot recommend them enough

5
I've been saving for a while with Great Western Credit Union, I feel I am making a real difference in my area by saving with them as they really do help people with affordable loans if they're able to along with community initiatives and a host of financial products. Reviewed on: 25th May 2023

Very good personable and efficient and ethical

5
I think they are very customer aware and offer great products and services I find them down to earth and yet efficient and effective Reviewed on: 23rd May 2023

Best ever loans/savings

5
Excellent % rates, quick and easy to set up. Have used them for a very long time, for both loans and savings. Very polite friendly staff always helpful. Well done 'GWCU'. Reviewed on: 23rd May 2023

Always ready to listen help where they can

5
They helped me initially through there rural wheels scheme applying for loan was effortless they kept me informed at all stages now ive repaid loan and use the service to save Reviewed on: 23rd May 2023

Great service

5
Always had great service from Great Western Credit Union, and knowing my money is making a real difference to the people around me is the icing on the cake., Reviewed on: 23rd May 2023

Ethical, friendly and efficient

4
I've been a saver with GWCU for several years and have been involved through my work with the credit union for far longer. Lovely people, good services and always have time to discuss suggestions and new initiatives. Reviewed on: 23rd May 2023

Very helpful

5
Very helpful people and nice and easy to save wit them I don’t even know the money is gone from my account anymore A+++++ to all of you Reviewed on: 21st February 2023

Great union

5
Wonderful people and accessible to all Reviewed on: 21st June 2022

Helpful and friendly organisation

5
They are brilliant! Recommended highly Reviewed on: 30th May 2022

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