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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.76 (297 reviews)

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4.63

Based on 297 reviews, last reviewed 15th Dec 2025

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

2 star

Latest highest rating:

5

The process was easy and swift. The process was easy and swift. This is my first time and am just a new member Reviewed on: 15th December 2025

Latest lowest rating:

1

Very complicated and convoluted to set up. Very complicated and convoluted to set up. Reviewed on: 17th November 2025

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (297)

Review of the Great Western Credit Union, Savings:

Credit Unions are better than the big banks

I have been saving with this credit union for around sixteen years. What's good is that I know when I am saving someone else is able to borrow so I am supporting people on lower incomes than myself. I also have found that if I need my money I contact the branch and the customer service is excellent. I know my money is safe, supporting people who need it and is easy to hand if I need it. What's there not to like... Reviewed on: 2nd June 2024

Shocked to find a GWCU loan was dearer than Barclays.

Shocked to find a GWCU loan was dearer than Barclays. Reviewed on: 13th November 2025

It was very straight forward to open the new account

It was very straight forward to open the new account Reviewed on: 12th November 2025

great ethos.

very happy with them and their staff under difficult conditions Reviewed on: 3rd November 2025

5 star review

Easy to open .All steps explained i. Simple terms Reviewed on: 1st November 2025

Really easy process.

Really easy process. I have saved with the credit union for many years. Reviewed on: 31st October 2025

I’ve only had good experiences with GWCU and am alwa...

I’ve only had good experiences with GWCU and am always glad to think my savings are helping others to borrow safely. Reviewed on: 31st October 2025

Reply from Great Western Credit Union Hi Catherine, Thank you for taking the time to leave a review, we're so glad to hear that your experience with us has always been positive. Knowing your savings are going towards helping others makes all the difference, that's the power of community finance. Thanks for choosing us. Best wishes, Emily Response date: 24th November 2025

good level of interest.

good level of interest. good at keeping in touch Reviewed on: 31st October 2025

Although it was difficult initially but after a brie...

Although it was difficult initially but after a brief chat I was able to set up the saving. Thanks. Reviewed on: 28th October 2025

Simple process

It was straightforward to open the new account online, so I didn't need any interaction with customer service. Reviewed on: 27th October 2025

Easy to open

Easy to open on line as auto completes existing information Reviewed on: 27th October 2025

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