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Halifax: Current account reviews

4.16
Based on 955 reviews, last reviewed 20th Feb 2026
900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Halifax is incredibly good with patient customer ser... Halifax is incredibly good with patient customer service Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
Rizq's avatar
Rizq

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (955)

Review of the Halifax, Current account:

Great account

5
Great current account giving £5 reward each month plus cash back to be earnt using your debit card in certain stores. Very helpful in branch when setting up the account talking us through everything really well, can't fault them so far. Reviewed on: 28th March 2016

Unsecure account and terrible customer service

1
50£ left my account through a standing order that I never set up. I have been in contact with them 6 times through the chat and 2 on the phone. Long waiting times (over an hour) and always technical issues. They still have not been able to solve it nor to tell me where the money went. Reviewed on: 20th September 2023

Good but not always

4
Good but not always you must check twice before to deal with Reviewed on: 31st August 2023

Fantastic App!

5
The best thing about them is the digital app which is the most functional, easy to use and full service I have used. If there is ever something you can't do o on the app (which is rare) you can call them directly through the app so its quicker and they are always been helpful, reliable and fair. Reviewed on: 21st August 2023

Current account management

5
I am satisfied the way my account is handled. Reviewed on: 21st August 2023

Happy with the account

4
Good product fit for purpose and I would advise considering it. Reviewed on: 18th August 2023

Great Benefits

4
For a low cost lots of good benefits are being rewarded Reviewed on: 13th August 2023

Basic

2
Should do more by instantly drawing more interest on idle money. The saving rates are getting poorer for savings accounts. Reviewed on: 11th August 2023

Best All-Round Bank

5
I have everything in one place with Halifax Bank. I have been a customer for more than 30 years so I speak with more than a little confidence of their services. Excellent! Tim Gray Reviewed on: 10th August 2023

Helpful Friendly Bank

5
Staff at my local branch are very friendly, helpful and knowledgeable. Staff are professional and deal with my finances securely. Thank you Reviewed on: 30th July 2023

Helpful Professional Service

4
My local branch has helpful friendly staff that provide confidential advice on ways to better invest, save and protect my money. Reviewed on: 16th July 2023

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