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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (923 reviews)

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4.12

Based on 923 reviews, last reviewed 2nd Apr 2025

1700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

app is easy to use and has lots of features app is easy to use and has lots of features Reviewed on: 2nd April 2025

Latest lowest rating:

1

Very rude aggressive customer service Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the he... Read more Reviewed on: 30th March 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (923)

Review of the Halifax, Current Account:

Almost no local branches remain and the staff are clueless but the reward's kind of OK

Thanks, the Halifax, for shutting down all my easily-accessible local branches. I've had to open a new bank account with a different company, specifically so I can cash the odd cheque and then I have to do an online transfer of whatever amount the cheque was for into my Halifax current account, but that's horses for courses. In my experience your in-branch bank staff are total numties, however. Left hand / right hand - neither knowing what the other one's doing. Banking rules - rates for kid accounts - they know next to nothing about anything. You'd think they'd pick up some of the relevant info about your bank accounts just by the chance of them coming in to work at the Halifax every day - but as far as I can tell that's never happened so far. Really! Not ever. Time and again they've given me information that's inaccurate, if not actively outright contradicted by the next person I go in to speak with to sort out the mess the first person who 'advised' me created. Room for improvement? Yes, I'll say! The Halifax however, doesn't actively charge me for having a bank account which some of the others do and as I can't be bothered changing, and sometimes they even 'reward' me with a fiver for having a bank account with them, overall, I can't really complain. Reviewed on: 13th February 2016

Very happy with all aspects of halifax, branch closu...

Very happy with all aspects of halifax, branch closures arent great but their customer service has always been great Reviewed on: 11th March 2025

Great high st bank

Great bank with useful info via their banking app Reviewed on: 9th March 2025

Good experience always looking out for customers

Good experience always looking out for customers Reviewed on: 7th March 2025

Always reliable & trustworthy in my previous dealing...

Always reliable & trustworthy in my previous dealings with them which is a good experience so this is why I have given a good rating Reviewed on: 7th March 2025

OK bank but on a lot of benefits and only small rewa...

OK bank but on a lot of benefits and only small rewards compared to my chase account Reviewed on: 6th March 2025

Reliable, easy service.

Reliable, easy service. Not groundbreaking Reviewed on: 3rd March 2025

Excellent

Really good bank, never any problems Reviewed on: 27th February 2025

Decent British bank easy to manage on the app withou...

Decent British bank easy to manage on the app without all the hassle Reviewed on: 27th February 2025

I enjoy getting my £5 per month, whilst having a gre...

I enjoy getting my £5 per month, whilst having a great current account. Reviewed on: 27th February 2025

Staff always available on phone.

Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

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