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Halifax: Current account reviews

Name: Current account
Rating: 4.2 (931 reviews)

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4.15

Based on 931 reviews, last reviewed 22nd Apr 2025

2300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Super quick and really helpful! “Super quick and really helpful!” Reviewed on: 22nd April 2025

Latest lowest rating:

1

Very rude aggressive customer service Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the he... Read more Reviewed on: 30th March 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (931)

Review of the Halifax, Current account:

Life-long Halifax customer worried about future banking

I have been a life-long Halifax account holder, I hold a few accounts with them including savers and current accounts. They are easy to manage online if you are a little tech savvy, nothing too complicated however where they fail to deliver in my eyes is 1) Interest rates 2) Catering for the older generation 3) Lack of physical banks. While I am generally satisfied with their services for my own personal needs there are improvements needed for sure. Their interest rates are measly and almost non existent, going down year on year, you should be rewarding your customers for choosing your services not insulting them. Next while online and digital banking is convenient, it's not a one size fits all kind of deal and will undoubtedly leave the older generations and less savvy behind who may face great life struggles without easy access to their cash. This brings me onto my next point lack of physical banks, this is a by-product of banks going digital and closing down branches in favour of the ever pushy agenda of going completely digital (and eventually cashless it would seem). I will note that it's not just Halifax doing this but the majority of banks are doing the same, this is something that really concerns me and will most certainly do more harm than good so lets not try to fix a system that isn't broken, it works for everybody the way it is, a mix of cash and digital. Furthermore becoming reliant on digital technologies for our daily lives could be disastrous if such systems fail, face security breaches or hacks, power outages etc. Overall despite this review having a generally negative overtone, I will emphasize that as a customer of Halifax, I have never had any issues with them or needed to contact them or complain about anything but there are things that I am not happy with and concerned about as mentioned. Reviewed on: 24th August 2024

Good experience always looking out for customers

Good experience always looking out for customers Reviewed on: 7th March 2025

Always reliable & trustworthy in my previous dealing...

Always reliable & trustworthy in my previous dealings with them which is a good experience so this is why I have given a good rating Reviewed on: 7th March 2025

OK bank but on a lot of benefits and only small rewa...

OK bank but on a lot of benefits and only small rewards compared to my chase account Reviewed on: 6th March 2025

Reliable, easy service.

Reliable, easy service. Not groundbreaking Reviewed on: 3rd March 2025

Excellent

Really good bank, never any problems Reviewed on: 27th February 2025

Decent British bank easy to manage on the app withou...

Decent British bank easy to manage on the app without all the hassle Reviewed on: 27th February 2025

I enjoy getting my £5 per month, whilst having a gre...

I enjoy getting my £5 per month, whilst having a great current account. Reviewed on: 27th February 2025

Staff always available on phone.

Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

Never had an issue with Halifax and I've been bankin...

Never had an issue with Halifax and I've been banking with them for a long time. Reviewed on: 26th February 2025

Having a disability

Having a disability puts me at risk but Halifax staff have helped me feel secure in every way Reviewed on: 26th February 2025

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