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Halifax: Current account reviews

Name: Current account
Rating: 4.2 (949 reviews)

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4.15

Based on 949 reviews, last reviewed 24th Jan 2026

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

Recently saved from a 'scam' by the Halifax fraud de... Recently saved from a 'scam' by the Halifax fraud department. Excellent service there. Reviewed on: 24th January 2026

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (949)

Review of the Halifax, Current account:

Life-long Halifax customer worried about future banking

I have been a life-long Halifax account holder, I hold a few accounts with them including savers and current accounts. They are easy to manage online if you are a little tech savvy, nothing too complicated however where they fail to deliver in my eyes is 1) Interest rates 2) Catering for the older generation 3) Lack of physical banks. While I am generally satisfied with their services for my own personal needs there are improvements needed for sure. Their interest rates are measly and almost non existent, going down year on year, you should be rewarding your customers for choosing your services not insulting them. Next while online and digital banking is convenient, it's not a one size fits all kind of deal and will undoubtedly leave the older generations and less savvy behind who may face great life struggles without easy access to their cash. This brings me onto my next point lack of physical banks, this is a by-product of banks going digital and closing down branches in favour of the ever pushy agenda of going completely digital (and eventually cashless it would seem). I will note that it's not just Halifax doing this but the majority of banks are doing the same, this is something that really concerns me and will most certainly do more harm than good so lets not try to fix a system that isn't broken, it works for everybody the way it is, a mix of cash and digital. Furthermore becoming reliant on digital technologies for our daily lives could be disastrous if such systems fail, face security breaches or hacks, power outages etc. Overall despite this review having a generally negative overtone, I will emphasize that as a customer of Halifax, I have never had any issues with them or needed to contact them or complain about anything but there are things that I am not happy with and concerned about as mentioned. Reviewed on: 24th August 2024

very good bank, ive had no problems with halifax sin...

very good bank, ive had no problems with halifax since joining up and would defo recommend Reviewed on: 20th April 2025

Very helpful and efficient and good support and oppo...

Very helpful and efficient and good support and opportunities with supplies Reviewed on: 19th April 2025

Reliable and quick.

Reliable and quick. The app is very easy to use and the overdraft facility is a life saver. Reviewed on: 17th April 2025

For a larger banks, I was skeptical

For a larger banks, I was skeptical about a switch to a Halifax current account but I've been impressed. Everything just works! When I've needed customer services they've been there the range of current account offerings is decent. Reviewed on: 15th April 2025

Excellent bank.

Excellent bank. Have a physical physical presence as well as online. Reviewed on: 11th April 2025

Halifax is always a Convenient way of banking.

Halifax is always a Convenient way of banking. The thing i love the most is the customer services. App usage is great and simple and easy to understand. Other banking services are great. Reviewed on: 11th April 2025

app is easy to use and has lots of features

app is easy to use and has lots of features Reviewed on: 2nd April 2025

Best bank by far Always there to help it's a great bank

Always there to help it's a great bank Reviewed on: 2nd April 2025

I have been with the Halifax for well over 30 years...

I have been with the Halifax for well over 30 years and have during this time had a very good service and found to never have to question or challenge the service received. Both in person or via Telephone operation. Reviewed on: 2nd April 2025

Whenever I’ve needed to ring or email for help with...

Whenever I’ve needed to ring or email for help with something I’ve always had a lovely customer service person to help and understand Reviewed on: 2nd April 2025

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