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Halifax: Current Account reviews

4.13
Based on 896 reviews, last reviewed 6th Feb 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Good current account offering with perks Good current account offering and pays a good bonus of £5 per month. Slick and seamless. Does what it needs to do with a fantastic app showing many di... Read more Reviewed on: 5th February 2025
Miles 's avatar
Miles

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024
Victoria 's avatar
Victoria

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (896)

Review of the Halifax, Current Account:

Pleasant company

4
Always been helpful and fair never had a bad experience Reviewed on: 15th January 2023

Helpful Professional Service

4
My local branch has helpful friendly staff that provide confidential advice on ways to better invest, save and protect my money. Reviewed on: 16th July 2023

okay

3
not good interest and bank is not open enough hours but the people are friendly Reviewed on: 13th July 2023

Excellent in every way

5
I was recently scammed on line and the scammers attemlted to take a large sum of money from my current account. Halifax security immediately blocked the transaction and contacted me. The only damage done was having to be issued with a new bank card. I can't thank the Halifax enough nor the kind emplyee who contacted me from their fraud department. A big 5* Reviewed on: 7th July 2023

A decent bank. Telephone service is poor.

4
I do telephone banking. It’s one cockup after another with Halifax Bank. I have to attend at the branch often to sort out problems, I don’t do online banking. I think their actions are a deliberate ploy to force me to change to IB. Reviewed on: 5th July 2023

Thoughtfulness

4
Always offer assistance in time of crissis Reviewed on: 19th June 2023

Generally ok but staff & complaints are rubbish

3
Staff on their messaging service keep closing chats immediately (despite taking hours to reply), don't answer the question and then my complaint still hasn't been dealt with - it was a relatively simple matter so I'm not sure why 1: the initial 3 staff members couldn't resolve it or 2: complaints couldn't sort it out already. Phone service is not good, long hold times so gave up on trying to use that. Reviewed on: 17th June 2023

Freud team alfull

1
My ex Abusive partner stolen over £2000 out my account halifax new how Vulnerable I was and I put in a claim to get the money back halifax refused to pay the money that was stolen I reported it to action freud also halifax Decline my claim so now I've losed £2000 pounds by my Abusive partner Reviewed on: 16th June 2023

Top company

5
Banked with these for years …fantastic to deal with Reviewed on: 12th June 2023

Awesome service and support

5
I would like to thank Halifax for the speedy approval of my current account. Their rewards account allows me to avail of numerous enticing offers that are relevant to me. Reviewed on: 11th June 2023

Friendly helpful staff

4
Staff at local branch are helpful, friendly and offer good service. Support offered for older members of the public if they need to access different services. Interest rates comparable compared with other well known high street branches. Reviewed on: 2nd June 2023

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