Smart Money People Logo

Halifax: Cash ISA reviews

3.56
Based on 56 reviews, last reviewed 12th Jun 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
41%
See only 4 star reviews
25%
See only 3 star reviews
18%
See only 2 star reviews
5%
See only 1 star reviews
11%

Latest highest rating:

5

Employee assistance Their employee gave assistance in setting my ISA up Reviewed on: 12th June 2025
John M's avatar
John M

Latest lowest rating:

1

I.S.A. transfer fiasco They lost my I.S.A. transfer £1000's when I transferred to another provider. I had to go into their branch who admitted that they did not know where ... Read more Reviewed on: 12th June 2025
David's avatar
David

About this product

Halifax Cash ISA reviews (56)

Review of the Halifax, Cash ISA:

I have just opened an ISA account depositing £200 in...

5
I have just opened an ISA account depositing £200 in preparation for topping up to £20,000 in June with retirement funds. Already made 91p interest on that in six weeks! Reviewed on: 2nd April 2025

ISa

4
Not bad interest for a high street bank, easy to access Reviewed on: 8th January 2016

Great rates

4
Have had a great fixed rate for 3 years. Staff are really friendly and helpful. Would recommend this ISA. Reviewed on: 27th August 2015

Helpful and friendly staff

4
I've always received excellent customer service from the staff at my local Halifax branches in Chester, whenever I've had a query they are always happy to help and are very patient. I had trouble accessing my online banking service a while ago and they fixed the problem quickly and promptly, apologising for the inconvenience caused. They offer additional services and products, without being pushy and always make you feel valued as a customer. Reviewed on: 25th August 2015

Breath of fresh air

4
Last year I opened a 2 year fixed isa saver with Halifax and transferred in existing products from another provider. I began the process online (as an existing customer with a current account) however came up against a query quite quickly with the transfer details required therefore called up. I was quickly put through to the relevant department who took resolved my query which meant I could have continued online however as they were so quick I chose to work through the process with them over the phone. They took all the details including the maturation date of my existing product and before I knew it we were done, they also advised the closure date of my chosen product due to a change in isa limits/rules which meant another product maturing later could also be consolidated which was an added bonus, they even offered to take those details then ready to action which I felt was very proactive and helpful and they clearly knew their products and all relevant associated rules which put me at ease. The documents arrived within days confirming the product and transfer and I received regular updates confirming the transfer had been put in place with my existing provider and then once the funds were received. I literally had to do nothing more, they even added it to my online banking. I had not expected to receive any notification of interest on the product until it matured so I was pleasantly surprised when my balance increased after the end of the first financial year to show interest obtained. It was all so simple and the staff inspired confidence therefore I will definitely consider Halifax in the future for my banking needs. (I only gave 4 stars as there is always some room for improvement) Reviewed on: 10th August 2015

Easy to save with

4
ISA savers with Halifax are manageable with online access, and my variable account can be amended with a simple click of the button. All interest is tax-free and comes in annually the day you opened the account. Simple to use, and have never had any issues. Reviewed on: 10th August 2015

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Halifax?

  • Online Tracker Bond

    from Halifax 5.00 from 1 reviews
    Halifax
  • Student Current Account

    from Halifax 4.60 from 10 reviews
    Halifax
  • Online Saver

    from Halifax 4.60 from 35 reviews
    Halifax
    View all products