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Halifax: Cash ISA reviews

Name: Cash ISA
Rating: 3.83 (54 reviews)

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3.62

Based on 54 reviews, last reviewed 17th Apr 2025

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

40%

26%

19%

Latest highest rating:

5

The highest interest rate I could find for a one yea... The highest interest rate I could find for a one year fixed rate ISA account. Reviewed on: 17th April 2025

Latest lowest rating:

2

Branch closure left us with issues Our local branch closed down, they were always so helpful in there. Now I am stuck with online banking but can't access my child's account this way so... Read more Reviewed on: 2nd April 2025

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About this product

Halifax offer a range of cash ISAs that are fixed rates or instant access.

Halifax Cash ISA products include ISA Saver Fixed, ISA Reward Bonus Saver, ISA Saver Variable and Instant ISA Saver. Most accounts can be opened with just £1, but fixed rates have a minimum first deposit amount of £500.

Halifax Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Cash ISA reviews (54)

Review of the Halifax, Cash ISA:

Low rates, but easy to use

Not the best on the market by any means, but it is easy to use since I can access from my other bank accounts. Have had a few customer service issues with Halifax in the past, but overall they're ok. Reviewed on: 29th June 2016

Helpful and friendly staff

I've always received excellent customer service from the staff at my local Halifax branches in Chester, whenever I've had a query they are always happy to help and are very patient. I had trouble accessing my online banking service a while ago and they fixed the problem quickly and promptly, apologising for the inconvenience caused. They offer additional services and products, without being pushy and always make you feel valued as a customer. Reviewed on: 25th August 2015

Breath of fresh air

Last year I opened a 2 year fixed isa saver with Halifax and transferred in existing products from another provider. I began the process online (as an existing customer with a current account) however came up against a query quite quickly with the transfer details required therefore called up. I was quickly put through to the relevant department who took resolved my query which meant I could have continued online however as they were so quick I chose to work through the process with them over the phone. They took all the details including the maturation date of my existing product and before I knew it we were done, they also advised the closure date of my chosen product due to a change in isa limits/rules which meant another product maturing later could also be consolidated which was an added bonus, they even offered to take those details then ready to action which I felt was very proactive and helpful and they clearly knew their products and all relevant associated rules which put me at ease. The documents arrived within days confirming the product and transfer and I received regular updates confirming the transfer had been put in place with my existing provider and then once the funds were received. I literally had to do nothing more, they even added it to my online banking. I had not expected to receive any notification of interest on the product until it matured so I was pleasantly surprised when my balance increased after the end of the first financial year to show interest obtained. It was all so simple and the staff inspired confidence therefore I will definitely consider Halifax in the future for my banking needs. (I only gave 4 stars as there is always some room for improvement) Reviewed on: 10th August 2015

Easy to save with

ISA savers with Halifax are manageable with online access, and my variable account can be amended with a simple click of the button. All interest is tax-free and comes in annually the day you opened the account. Simple to use, and have never had any issues. Reviewed on: 10th August 2015

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