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Halifax: Help to Buy ISA reviews

Name: Help to Buy ISA
Rating: 4.27 (60 reviews)

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4.28

Based on 60 reviews, last reviewed 27th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

57%

30%

Latest highest rating:

5

Really positive experience with Halifax help to buy... Really positive experience with Halifax help to buy isa. Fantastic customer service from start to finish, was a pleasure to be supported by Halifax. Reviewed on: 27th February 2025

Latest lowest rating:

2

Started well but all downhill The reduction in the interest rate on this account has been staggering, especially when considering the recent climb in the base rate. Reviewed on: 5th March 2023

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About this product

Halifax Help to Buy ISA reviews (60)

Review of the Halifax, Help to Buy ISA:

Good all round

No complaints. 2.25% APR, 25% government incentive and pay in up to £200 a month! Just a shame that they discontinued their Help to Buy ISA. Reviewed on: 19th January 2020

Great

The ISA was easy to set up and has met my expectations! Reviewed on: 10th July 2020

Great for first time buyers

Was really easy to set up and Halifax were helpful with any questions. Great incentive to save for first time buyers. Reviewed on: 11th June 2020

Easy to manage and clear information

I've received clear information from Halifax since setting up my help to buy ISA and they've always ensured that I am up-to-date with my knowledge of the product, including changes to interest rates. It has been easy to manage online and I have been able to get answers to my questions either via the online help pages or by calling a representative. Reviewed on: 28th April 2020

Excellent account

Great interest rate and all went through smoothly on my house Reviewed on: 5th February 2020

A good way of getting on the ladder

The Halifax Help to Buy was very good and it encouraged us to put money away each month. The fact you can’t touch it, makes it a great way of ensuring that it builds up. When it came to closing the account, it was a relatively quick process although they don’t always tell you that you only get the bonus money once you’ve made a purchase. This is the only downside Reviewed on: 23rd November 2019

Didn't know their products

I wanted to help my son open a help to buy ISA before the deadline. I spoke to a Halifax advisor online who told me he could open an account online as he was already a Junior ISA holder. To cut a long story short, we weren't allowed to open an account online and when we went into the branch they couldn't help us to open the ISA. It was also suggested I try Santander as he already had a current account with them. After half an hour trying to solve the problem we actually went to Santander and opened a Santander help to buy ISA. It was a shame as we though it was a good product but customer service and misinformation let it down. Reviewed on: 22nd November 2019

Reliable

Have been with Halifax for over 20 years and wouldn't bank with anyone else! Reviewed on: 22nd November 2019

Good

Easy to use, good app friendly staff in store Reviewed on: 20th November 2019

ridiculously high fees

do not use this service . they charge for everything ... ended up losing any gains in fees Reviewed on: 14th August 2019

Online Saving Made Easy

Easy to do online, and can view and monitor my savings as I go along. Reviewed on: 7th July 2019

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