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Halifax: Reward current account reviews

Name: Reward current account
Rating: 4.37 (197 reviews)

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4.35

Based on 197 reviews, last reviewed 1st May 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

24%

Latest highest rating:

5

Always friendly and helpful staff, and my ultimate r... Always friendly and helpful staff, and my ultimate reward product gives me even more peace of mind for travel, breakdown cover, mobile phone cover and... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

2

Reward Current Account - useless reward tracker The Reward Current Account pays a £5 a month reward for (amongst other requirements) make £500 of debit card payments each month, which is pretty dece... Read more Reviewed on: 1st May 2025

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About this product

The Halifax Reward current account charges a low monthly fee which is waived when you deposit a set amount each month.

With the Halifax Reward account, each year, you can choose the monthly reward you’d like. Other benefits include exclusive savings offers and cashback. Halifax also has a mobile banking app.

Halifax Reward current account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Reward current account reviews (197)

Review of the Halifax, Reward current account:

Customer Service Beyond My Expectations

Chatting to a customer service advisor and I happened to ask about transferring an account to my Halifax reward Account. The advisor asked me if I had the details of the account so she could do the switch for me. Unfortunately I had not changed the address details since my move. That wasn't a problem to her and she promptly printed off the change of address details for the other bank, helped me fill it in, wrote out an envelope and put the paperwork in. I was seriously impressed with her help and assistance in transferring a TSB account over to Halifax. Reviewed on: 29th December 2015

Perfect for everyday banking

The Reward Account offers cashback on some purchases and pays £5 per month if you spend £500 on your card. The mobile app is easy to use and reliable. The feature I like most is that it predicts how much you need until your next payday, which helps a lot with budgeting. I haven't seen that feature in any other banking app I have used. Reviewed on: 18th March 2023

Long standing trusting customerban

I have been with Halifax for over 20 years nd I’ve never had my issues with internet v Reviewed on: 16th March 2023

Dont look after loyal customers

New offers are only available to new customers not loyal existing customers Reviewed on: 16th March 2023

Good switch offer

Easy to switch and use the new app Reviewed on: 14th March 2023

Good benefits

The bank provides good schemes and benefits Reviewed on: 10th March 2023

Trustworthy and professional

After awful banking experiences with a previous provider I switched to Halifax and have never looked back. Everything I need all in one place and easy to access securely. With the added bonus of the reassurance that my money is safe and accounted for. Customer service are professional and helpful Reviewed on: 9th March 2023

Easy to set up and use

Love the rewards and that you can choose which reward you want to receive when you meet the targets. Reviewed on: 9th March 2023

Easy to use and wide range of services

Allows me to do everything I need and has good offers outside of the basic services Reviewed on: 9th March 2023

Awful customer service

I have been a customer of Halifax for 10 years now. This week my daughter was rushed to hospital and I had to make purchases of food, taxi, and essential items from the hospital. After a couple of transactions Halifax blocked my and my wife’s access to the account with no explanation, which made a stressful situation even more stressful. When I attempted to raise the issue online I was initially told there was no block and was then told it was a fraud block, so I asked them to verify the transactions and lift the block but they stated it would remain for 24 hours. Fast forward to the result of my formal complaint and I was told it was not a fraud block, but it is their policy to place undisclosed and continually variable daily limits on transactions and they would not apologise for doing so. So Halifax is not a bank I can rely on to allow me access to my money at the times I most need it. This is an appalling way to provide a banking service. Reviewed on: 23rd February 2023

Just works

Halifax apps and services just work. Could do with a few more branches. Reviewed on: 16th February 2023

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