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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (313 reviews)

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4.82

Based on 313 reviews, last reviewed 12th Jan 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Professional and expert mortgage service The Hanley provided the right product that was exactly what we needed. Jane Longmore who navigated the whole process for us made the experience fabulo... Read more Reviewed on: 12th January 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (313)

Review of the Hanley Economic Building Society, Mortgages:

Great service

Great service easy to speak to a human not a robot and always helpfull on the phone Reviewed on: 6th February 2025

Very helpful staff in agreeing our best tracker deal...

Very helpful staff in agreeing our best tracker deal which was market leading and still is Reviewed on: 17th April 2025

Best Service

I have the best mortgage rate and customer service from Henley for years now. Reviewed on: 17th April 2025

Mortgage arrangement was an easy process.

Mortgage arrangement was an easy process. Changes to mortgage rates are clearly set out. Easy process to continue mortgage at a preferred rate. Reviewed on: 17th April 2025

Great work

Great customer service. Available and coherent and organised! Well done Reviewed on: 17th April 2025

Wonderful people work there, so friendly and efficient.

Wonderful people work there, so friendly and efficient. They took all the fears I had away when I was re mortgaging after my divorce. They have a feel of old school customer service, like I mattered not that I am just a number Reviewed on: 17th April 2025

Local company with fantastic staff.

Local company with fantastic staff. Reviewed on: 11th April 2025

Grateful thanks to Hanleys..

I was pleased and grateful to my broker for finding Hanleys and to be given a lifetime mortgage when some places would not offer because of being over 80. Having been evicted by developers I was unable to find anywhere to rent . My phone calls have always been answered swiftly and in a polite and friendly manner. Reviewed on: 10th April 2025

Helpful and informative service in securing the Morg...

Helpful and informative service in securing the Morgage from HEBS Reviewed on: 10th April 2025

A great rate of interest on my variable mortgage.

A great rate of interest on my variable mortgage. Very understanding when my circumstances changed a week nefore mortgage was due to finalise! Reviewed on: 9th April 2025

I have had a mortgage with Hanley Economic Building...

I have had a mortgage with Hanley Economic Building Society for over 10 years, and I have always had excellent service. They keep me informed at every step, and have very competitive rates. Reviewed on: 9th April 2025

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