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Hanley Economic Building Society: Mortgages reviews

4.81
Based on 308 reviews, last reviewed 2nd Jun 2025
45% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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5%

Latest highest rating:

5

Superb support throughout the application process. I scoured the market for an equity release product that suited my needs for over a year and eventually found the Hanley. They recognise that people m... Read more Reviewed on: 2nd June 2025
JohnCrowns's avatar
JohnCrowns

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L

About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (308)

Review of the Hanley Economic Building Society, Mortgages:

So helpful!

5
Our experience mainly surrounds Lana Beech at The Hanley and her handling of our mortgage application. We want to thank Lana for all her assistance in this matter. The process was made all the simpler for your involvement. I think that sometimes people forget - in this age of faceless online application processes - that it’s often the people that make these experiences better, supported by good IT; not the other way around. I’m sure that the bosses already know it, but you’re an absolute credit to the company. Thank you. Lee & Jen Reviewed on: 2nd July 2019
Reply from Hanley Economic Building Society Hi Lee, thank you so much for your glowing review, it's wonderful to hear and has been passed onto Lana. Response date: 13th February 2020
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Hanley Economic Building Society

Local company with fantastic staff.

5
Local company with fantastic staff. Reviewed on: 11th April 2025

Grateful thanks to Hanleys..

5
I was pleased and grateful to my broker for finding Hanleys and to be given a lifetime mortgage when some places would not offer because of being over 80. Having been evicted by developers I was unable to find anywhere to rent . My phone calls have always been answered swiftly and in a polite and friendly manner. Reviewed on: 10th April 2025

Helpful and informative service in securing the Morg...

4
Helpful and informative service in securing the Morgage from HEBS Reviewed on: 10th April 2025

A great rate of interest on my variable mortgage.

5
A great rate of interest on my variable mortgage. Very understanding when my circumstances changed a week nefore mortgage was due to finalise! Reviewed on: 9th April 2025

I have had a mortgage with Hanley Economic Building...

5
I have had a mortgage with Hanley Economic Building Society for over 10 years, and I have always had excellent service. They keep me informed at every step, and have very competitive rates. Reviewed on: 9th April 2025

I have had a mortgage at an excellent rate.

5
I have had a mortgage at an excellent rate. Whenever I have contacted them they have always been helpful and solved any issues. Reviewed on: 9th April 2025

Helpful kind staff helped me buy my first house

5
Helpful kind staff helped me buy my first house Reviewed on: 9th April 2025

Good service.

5
Good service. Minimal waiting times, when calling via phone Reviewed on: 9th April 2025

Easy to explain our needs

5
Easy to explain our needs. RIO customer adviser was first class. Reviewed on: 9th April 2025

So helpful when in hard time and staff were been ama...

5
So helpful when in hard time and staff were been amazing and so understanding excellent Reviewed on: 9th April 2025

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