Write a review

Go to business site

Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (310 reviews)

View other Hanley Economic Building Society products

4.81

Based on 310 reviews, last reviewed 15th Dec 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Had a mortgage telephone call with one of the adviso... Had a mortgage telephone call with one of the advisors Jane Longmore, lovely lady helped out a lot with all information as were first time buyers Reviewed on: 15th December 2025

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

Visit provider site Read all reviews See your review

About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (310)

Review of the Hanley Economic Building Society, Mortgages:

This review is purely dedicated to Lana..

The Hanley and everything they have done for me and my partners first house has been incredible. I felt like I had a close connection with everyone involved all the way to underwriting.. however, this was down to the work of Lana Beech. There’s no over-exaggeration here when I say Lana literally has made our house purchase work. From her years of experience, her advice allowed us to communicate with solicitors to change their demands to make our mortgage work. Despite all this, she’s genuinely one of the most professional but lovely people I have ever spoken to. We spoke nearly every day for 2/3 weeks - and you won’t ever have to chase ANYTHING if you go with the Hanley/Lana. They are on the ball from 9am onwards. I had Lana calling me later on the day some days as she knew I had a late night the night before! Little considerations make the whole experience 100x better. Buying your first house is daunting. No matter what research you do, you can never know everything you need to know. In this day and age, there are too many formalities, and too much jargon. Sometimes, you need someone to talk to you as an adult and just explain everything you need to know. This is one of the best things Lana did for us. Incredible work. Have no doubts about the Hanley. They will be one of the most pleasant companies you have spoken to. Please show this review to Lana but also the hierarchy above Lana. It’s important to me that powers-that-be are aware of the work she has done, and the influence she made. I just wish she was a solicitor too!!! Oh, worth mentioning that the Hanleys products are brilliant too! It’s easy to forget this as you are sold straight away with the products that come back on offer! Reviewed on: 26th July 2019

Great work

Great customer service. Available and coherent and organised! Well done Reviewed on: 17th April 2025

Wonderful people work there, so friendly and efficient.

Wonderful people work there, so friendly and efficient. They took all the fears I had away when I was re mortgaging after my divorce. They have a feel of old school customer service, like I mattered not that I am just a number Reviewed on: 17th April 2025

Local company with fantastic staff.

Local company with fantastic staff. Reviewed on: 11th April 2025

Grateful thanks to Hanleys..

I was pleased and grateful to my broker for finding Hanleys and to be given a lifetime mortgage when some places would not offer because of being over 80. Having been evicted by developers I was unable to find anywhere to rent . My phone calls have always been answered swiftly and in a polite and friendly manner. Reviewed on: 10th April 2025

Helpful and informative service in securing the Morg...

Helpful and informative service in securing the Morgage from HEBS Reviewed on: 10th April 2025

A great rate of interest on my variable mortgage.

A great rate of interest on my variable mortgage. Very understanding when my circumstances changed a week nefore mortgage was due to finalise! Reviewed on: 9th April 2025

I have had a mortgage with Hanley Economic Building...

I have had a mortgage with Hanley Economic Building Society for over 10 years, and I have always had excellent service. They keep me informed at every step, and have very competitive rates. Reviewed on: 9th April 2025

I have had a mortgage at an excellent rate.

I have had a mortgage at an excellent rate. Whenever I have contacted them they have always been helpful and solved any issues. Reviewed on: 9th April 2025

Helpful kind staff helped me buy my first house

Helpful kind staff helped me buy my first house Reviewed on: 9th April 2025

Good service.

Good service. Minimal waiting times, when calling via phone Reviewed on: 9th April 2025

Do you have a different Hanley Economic Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage
from Kensington Mortgages 2.32 from 4 reviews
Mortgage
from Accord Mortgages 2.91 from 21 reviews
Mortgage
from The Co-operative Bank 1.58 from 12 reviews

Want to see more from Hanley Economic Building Society?

Savings
from Hanley Economic Building Society 4.82 from 478 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub