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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (309 reviews)

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4.82

Based on 309 reviews, last reviewed 17th Jun 2025

41% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

A very helpful and thorough mortgage advisor A very helpful and thorough mortgage advisor Reviewed on: 17th June 2025

Verified source

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society Mortgages reviews (309)

Review of the Hanley Economic Building Society, Mortgages:

Easy Peasy!

We have recently moved into our first property thanks to Jane at the Hanley. Initially we thought, being first time buyers with only a 5% deposit and debts on credit cards we would never be able to get a mortgage. After being referred to Jane by a family member, we thought we'd give her a call. I am so glad we did, Jane made things so simple and straight forward for us, she made us feel so comfortable and ultimately we have moved into our dream home! We will definitely be recommending The Hanley (and Jane!) to others! Thank you! Reviewed on: 20th September 2019

Reply from Hanley Economic Building Society Hi Leanne, thank you for your wonderful feedback. We hope to provide you with more services in the future too :) Response date: 13th February 2020

Wonderful people work there, so friendly and efficient.

Wonderful people work there, so friendly and efficient. They took all the fears I had away when I was re mortgaging after my divorce. They have a feel of old school customer service, like I mattered not that I am just a number Reviewed on: 17th April 2025

Local company with fantastic staff.

Local company with fantastic staff. Reviewed on: 11th April 2025

Grateful thanks to Hanleys..

I was pleased and grateful to my broker for finding Hanleys and to be given a lifetime mortgage when some places would not offer because of being over 80. Having been evicted by developers I was unable to find anywhere to rent . My phone calls have always been answered swiftly and in a polite and friendly manner. Reviewed on: 10th April 2025

Helpful and informative service in securing the Morg...

Helpful and informative service in securing the Morgage from HEBS Reviewed on: 10th April 2025

A great rate of interest on my variable mortgage.

A great rate of interest on my variable mortgage. Very understanding when my circumstances changed a week nefore mortgage was due to finalise! Reviewed on: 9th April 2025

I have had a mortgage with Hanley Economic Building...

I have had a mortgage with Hanley Economic Building Society for over 10 years, and I have always had excellent service. They keep me informed at every step, and have very competitive rates. Reviewed on: 9th April 2025

I have had a mortgage at an excellent rate.

I have had a mortgage at an excellent rate. Whenever I have contacted them they have always been helpful and solved any issues. Reviewed on: 9th April 2025

Helpful kind staff helped me buy my first house

Helpful kind staff helped me buy my first house Reviewed on: 9th April 2025

Good service.

Good service. Minimal waiting times, when calling via phone Reviewed on: 9th April 2025

Easy to explain our needs

Easy to explain our needs. RIO customer adviser was first class. Reviewed on: 9th April 2025

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