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Hanley Economic Building Society: Mortgages reviews

4.81
Based on 305 reviews, last reviewed 19th Apr 2025
642% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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2 star
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5%

Latest highest rating:

5

Always get a friendly and efficient service Always get a friendly and efficient service Reviewed on: 19th April 2025
Kerry's avatar
Kerry

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L

About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (305)

Review of the Hanley Economic Building Society, Mortgages:

Mortgage review

5
Good customer service. Flexible financial offer but limited for best market rates. Reviewed on: 25th March 2025

Local on shore people to help the community

5
Local on shore people with a passion to help people Reviewed on: 8th April 2025

At last! A provider that understands my needs.

5
Over the past 2 years I have spend countless hours exploring various options for Equity Release. While I have adequate funds invested in my pension I could show little income to providers because I have been financially sensible saving into and then living off my ISA investments. The Hanley was the only provider I could find that was savvy enough to realise that people with solid investments should be able to use those investments as evidence of income potential and therefore allow a lifetime interest only mortgage product to be offered Reviewed on: 27th March 2025

Very helpful.

5
Jane was great - very helpful. I've heard a lot of horror stories on self build mortgage companies but Jane couldn't have been more helpful. I'm sure I was a nightmare repeatedly asking the same questions but clarification was always provided. Reviewed on: 26th March 2025

I meeting in person would be more preferred before m...

5
I meeting in person would be more preferred before my renewal of mortgage.. Reviewed on: 26th March 2025
Reply from Hanley Economic Building Society Please contact our Mortgage Retention Team on 01782 255000, selecting option 2 then 3. We will then work with you to to arrange this for you, where possible. Thank you. Response date: 27th March 2025
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Hanley Economic Building Society

Mortgage renewal was simple and quick to complete

5
Mortgage renewal was simple and quick to complete Reviewed on: 26th March 2025

Needed a re-mortgage

5
Needed a re-mortgage - it took about 2 months to put it in place - staff were informative and very friendly throughout. Very pleased. Reviewed on: 26th March 2025

Hanley have been brilliant mortgage providers.

5
Hanley have been brilliant mortgage providers. I love that they have the human touch threaded through every stage. They see you as a person, not just another number. Reviewed on: 26th March 2025

3 re-mortgages later

5
I've been with The Hanley for over 6 years and they've always been competitive when it comes to mortgaging. The process has been straight forward to follow and I've been happy with the service. Reviewed on: 26th March 2025

Excellent customer service

5
I’ve been a customer of HEB for many years. I have always found their customer service first class. Reviewed on: 26th March 2025

The staff are helpful, patient and explain things well.

5
The staff are helpful, patient and explain things well. Thank you. Reviewed on: 26th March 2025

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