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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (311 reviews)

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4.81

Based on 311 reviews, last reviewed 6th Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

I went for the rent to buy scheme aka 100% mortage m... I went for the rent to buy scheme aka 100% mortage my advisor Lana beech was unbelieveble. She looked out for us in so many ways and made sure we got ... Read more Reviewed on: 6th January 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (311)

Review of the Hanley Economic Building Society, Mortgages:

Easy to deal with

Easy to deal with and understanding of customer needs Reviewed on: 26th March 2025

Good service.

Good service. Minimal waiting times, when calling via phone Reviewed on: 9th April 2025

Easy to explain our needs

Easy to explain our needs. RIO customer adviser was first class. Reviewed on: 9th April 2025

So helpful when in hard time and staff were been ama...

So helpful when in hard time and staff were been amazing and so understanding excellent Reviewed on: 9th April 2025

Understood the need for a specialist mortgage

Undertaking a barn conversion I needed a mortgage product that understood the risks and the flexibility to provide a self build mortgage solution Reviewed on: 9th April 2025

Great service.

Great service. Always available and efficient. Reviewed on: 9th April 2025

Professional and outstanding service

The service from the initial contact through to the mortgage completion was outstanding. Jane, the mortgage advisor was very professional, listened to us and showed us the possible mortgage options. There was no pressure and it was clear that Jane wanted us to make a decision that was right for us. Reviewed on: 8th April 2025

Local on shore people to help the community

Local on shore people with a passion to help people Reviewed on: 8th April 2025

At last! A provider that understands my needs.

Over the past 2 years I have spend countless hours exploring various options for Equity Release. While I have adequate funds invested in my pension I could show little income to providers because I have been financially sensible saving into and then living off my ISA investments. The Hanley was the only provider I could find that was savvy enough to realise that people with solid investments should be able to use those investments as evidence of income potential and therefore allow a lifetime interest only mortgage product to be offered Reviewed on: 27th March 2025

Very helpful.

Jane was great - very helpful. I've heard a lot of horror stories on self build mortgage companies but Jane couldn't have been more helpful. I'm sure I was a nightmare repeatedly asking the same questions but clarification was always provided. Reviewed on: 26th March 2025

I meeting in person would be more preferred before m...

I meeting in person would be more preferred before my renewal of mortgage.. Reviewed on: 26th March 2025

Reply from Hanley Economic Building Society Please contact our Mortgage Retention Team on 01782 255000, selecting option 2 then 3. We will then work with you to to arrange this for you, where possible. Thank you. Response date: 27th March 2025

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