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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (313 reviews)

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4.82

Based on 313 reviews, last reviewed 12th Jan 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Professional and expert mortgage service The Hanley provided the right product that was exactly what we needed. Jane Longmore who navigated the whole process for us made the experience fabulo... Read more Reviewed on: 12th January 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (313)

Review of the Hanley Economic Building Society, Mortgages:

Great service from the Hanley

My experience with The Hanley has been faultless. They great communicators and documentation is clear and well presented. Reviewed on: 5th February 2025

Very helpful.

Jane was great - very helpful. I've heard a lot of horror stories on self build mortgage companies but Jane couldn't have been more helpful. I'm sure I was a nightmare repeatedly asking the same questions but clarification was always provided. Reviewed on: 26th March 2025

I meeting in person would be more preferred before m...

I meeting in person would be more preferred before my renewal of mortgage.. Reviewed on: 26th March 2025

Reply from Hanley Economic Building Society Please contact our Mortgage Retention Team on 01782 255000, selecting option 2 then 3. We will then work with you to to arrange this for you, where possible. Thank you. Response date: 27th March 2025

Mortgage renewal was simple and quick to complete

Mortgage renewal was simple and quick to complete Reviewed on: 26th March 2025

Needed a re-mortgage

Needed a re-mortgage - it took about 2 months to put it in place - staff were informative and very friendly throughout. Very pleased. Reviewed on: 26th March 2025

Hanley have been brilliant mortgage providers.

Hanley have been brilliant mortgage providers. I love that they have the human touch threaded through every stage. They see you as a person, not just another number. Reviewed on: 26th March 2025

3 re-mortgages later

I've been with The Hanley for over 6 years and they've always been competitive when it comes to mortgaging. The process has been straight forward to follow and I've been happy with the service. Reviewed on: 26th March 2025

Excellent customer service

I’ve been a customer of HEB for many years. I have always found their customer service first class. Reviewed on: 26th March 2025

The staff are helpful, patient and explain things well.

The staff are helpful, patient and explain things well. Thank you. Reviewed on: 26th March 2025

The perfect mortgage

With the previous mortgage lender we were stuck in a limbo of high variable interest rate not linked to the BoE. With Hanley we've found the perferct offer linked to the BoE base rate. Reviewed on: 26th March 2025

I have a very good feedback, and very easy to work w...

I have a very good feedback, and very easy to work with you and good services. Reviewed on: 26th March 2025

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