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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (312 reviews)

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4.81

Based on 312 reviews, last reviewed 12th Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Professional Mortgage Advisors Jane was a very informed advisor who was always very responsive and helpful Reviewed on: 12th January 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (312)

Review of the Hanley Economic Building Society, Mortgages:

Excellent from start to finish

Having only used banks for mortgages in the past I was really impressed with how friendly and helpful Jane Longmore has been throughout the whole process of taking out my mortgage. Jane made the whole process from start to finish easy, efficient and very personal - I cannot recommend Jane (and the Hanley) highly enough. Thanks for all your help! Reviewed on: 1st August 2018

Professional, informative.

Professional, informative. Have had a mortgage with them for over 10 years. Always keeps me appraised of my account and notifies me of any offers that are available. Reviewed on: 6th February 2025

Helpful and understanding

One of only a couple of companies that helped me an interest only mortgage Reviewed on: 6th February 2025

The best

Excellent service and very knowledgeable staff. Reviewed on: 6th February 2025

A great bank to deal with, straight forward, always...

A great bank to deal with, straight forward, always available to chat about things, upfront and honest. Dealing with them has been so easy. So much so we stayed at the end of our initial deal and took a new one. They definitely have the personal touch that loads of banks lack. Reviewed on: 6th February 2025

Nice friendly service.

Nice friendly service. Nothing too much trouble. Explain their products perfectly. Reviewed on: 6th February 2025

Fanatastic and friendly Building Society

A great experience for the last 10 years, always well informed and polite staff. Wouldn't hesitate to recommend this small and friendly society. Reviewed on: 6th February 2025

Hanley is really reliable and on your side

I've had a fixed rate mortgage with Hanley since 2015, the first term ended in 2020 and the second one will end this December. I found Hanley very helpful in explaining what my different options were and I've been fortunate in getting a very reasonable rate throughout. Given my age (75) my mortgage options were limited but Hanley gave me a very competitive rate (currently 2.9%) despite this. Reviewed on: 6th February 2025

Just a great process from start to finish, friendly...

Just a great process from start to finish, friendly knowledgeable staff. Reviewed on: 6th February 2025

Long term mortgage customer and very happy.

I switched my mortgage to the Hanley over 10 years ago because they offered excellent rates. I've stayed with them and moved house because they are excellent! Reviewed on: 6th February 2025

Always had a great experience with the Hanley Economic.

Always had a great experience with the Hanley Economic. Very helpful Reviewed on: 6th February 2025

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