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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (547 reviews)

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4.82

Based on 547 reviews, last reviewed 21st Jan 2026

5900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very happy with any advice I recieve about savings a... Very happy with any advice I recieve about savings accounts. Everything is explained fully which enables an informed choice. Very happy with The Hanl... Read more Reviewed on: 21st January 2026

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (547)

Review of the Hanley Economic Building Society, Savings:

Brilliant local back who always have your best inter...

Brilliant local back who always have your best interest at heart Reviewed on: 26th March 2025

Excellent customer

Excellent customer service Branch Saver falling behind on interest rate. Reviewed on: 19th January 2026

Friendly and helpful

Friendly and helpful staff in branch and easy to use app. Reviewed on: 19th January 2026

Excellent service

Excellent service and security of mutuality Reviewed on: 19th January 2026

general comment

generally good, no problems encountered Reviewed on: 19th January 2026

Friendly local building society.

I've been with The Hanley for over forty years and they have helped me so much during that time with both savings and mortgage. They are local, convenient and always helpful and always provide an excellent service.. Reviewed on: 19th January 2026

Whichever branch we have attended in Stoke-on-Trent...

Whichever branch we have attended in Stoke-on-Trent we have always found the staff pleasant and helpful. Reviewed on: 19th January 2026

The staff have always been very helpful and the info...

The staff have always been very helpful and the information they gave was clear and useful. They are always personable and appreciate good humour. Reviewed on: 19th January 2026

Polite and efficient service over the telephone.

Polite and efficient service over the telephone. Only an average interest rate. Reviewed on: 19th January 2026

I like dealing with the friendly and knowledgeable s...

I like dealing with the friendly and knowledgeable staff Reviewed on: 19th January 2026

In branch service review

Ellie attended to us a few weeks ago and was a really friendly and pleasant young lady. She was interested in what we were doing that day. We came away thinking what a lovely young lady she was. Reviewed on: 7th November 2025

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