Share your customer experiences with us and you could win £1000! Vote in the British Bank Awards

Hastings Direct Reviews

Ratings based on 241 reviews Last review 1 week ago
3.56 / 5Great overall rating

Hastings Direct reviews written by our Smart Money People can help you to find out more about what it's like to have an insurance policy with Hastings Direct. Smart Money People is the UK's independent financial services review site. Read and write...

Read Full Description

Hastings Direct reviews written by our Smart Money People can help you to find out more about what it's like to have an insurance policy with Hastings Direct. Smart Money People is the UK's independent financial services review site. Read and write Hastings Direct reviews, and together we can help to increase trust and transparency in financial services.

5 89
4 64
3 28
2 14
1 46

Your Hastings Direct Reviews (241)

Write a review
23rd November 2017

Rip Off

Bought my new car got insurance there was a one week delay in transferring my private plate to my new vehicle rang Hastings who charged me £20 for changing a number plate on a policy truly shocking never seen such money grabbing antics before from any ...

Read more

Bought my new car got insurance there was a one week delay in transferring my private plate to my new vehicle rang Hastings who charged me £20 for changing a number plate on a policy truly shocking never seen such money grabbing antics before from any insurance companies. Be warned

Write a review
1st October 2017

Hastings

I had a little bump last year and Hasting's were great- very quick and straightforward service. Although I was a little shocked to see how much my premium had gone up this year, they were happy to help in bringing this down so that I stayed a loyal...

Read more

I had a little bump last year and Hasting's were great- very quick and straightforward service. Although I was a little shocked to see how much my premium had gone up this year, they were happy to help in bringing this down so that I stayed a loyal customer!

Write a review
30th September 2017

Nightmare when it comes to making a claim

I've never known such a prolonged claim experience. We kept getting passed through to different claims handlers who kept asking us exactly the same questions! Do they not all have access to the same systems? They then pass your claim on to yet another...

Read more

I've never known such a prolonged claim experience. We kept getting passed through to different claims handlers who kept asking us exactly the same questions! Do they not all have access to the same systems? They then pass your claim on to yet another company who deals with getting the car assessed etc, which meant more asking the same questions. I know their prices are good however you pay for what you get and the experience with this company is dire.

Write a review
25th September 2017

Good price - easy purchase!

I bought my car insurance with Hastings recently as it was the most competitive on the market AND it had all the cover I needed! I had a few queries and used their 'live chat' to get these answered, it was quick, easy and hassle-free! Would definitely...

Read more

I bought my car insurance with Hastings recently as it was the most competitive on the market AND it had all the cover I needed! I had a few queries and used their 'live chat' to get these answered, it was quick, easy and hassle-free! Would definitely recommend them. Hopefully, they offer a competitive price next year as I am not looking to switch again!

Articles related to Hastings Direct