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Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.14 (642 reviews)

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3.08

Based on 642 reviews, last reviewed 29th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

34%

20%

34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024

Latest lowest rating:

1

DO NOT USE HASTINGS PLEASE Terrible - my car gets stolen and they refuse the claim for a key discrepancy issue and THEN LOSE THAT key! Car has been found by the police and Hasti... Read more Reviewed on: 29th January 2025

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About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

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Hastings Direct Car Insurance reviews (642)

renewal

although initially my renewal had gone up 25%, one quick phone call and they beat all comparison site quotes for even better cover Reviewed on: 1st September 2019

Fantastic price

Fantastic prize and easy to use website definitely recommend Reviewed on: 1st September 2019

Best Price

Came up as best price of comparison sites. Reviewed on: 31st August 2019

good reasonable prices

been with hastings a few years now and there prices are very competitive Reviewed on: 30th August 2019

Good Value

Good Value insurance with a few added extras that you don't get with other insurance companies. Reviewed on: 30th August 2019

Cheap and Easy to set up

I have been with Hasting for a few months now. The insurance was cheap and it was very easy to set up. The process was stress-free and that is a lot coming for car insurance providers. Reviewed on: 26th August 2019

rude customer service

Recently hit another car whilst parking, in my works private car park. I was going 1mph, caused little damage to other car, and none to mine. However, when my premium went up, I was sad and rang up, only to be dismissed and shamed by the a lady who told me I had a bad accident and therefore I should pay more Reviewed on: 21st August 2019

Best Car Insurance Ive ever had

Hastings Direct has offered the best combination of value and the content it offers in its Insurance. It also has a great customer service and because of this just recently I have chosen to renew my Car Insurance for another year where usually I end up changing Insurance each year. Reviewed on: 19th August 2019

use them

i have not had a problem with them and they are fairly well priced Reviewed on: 18th August 2019

Always helpful

I have been with Hastings for 5 years and have always had an amazing experience with them Reviewed on: 18th August 2019

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