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Hastings Direct: Car insurance reviews

Name: Car insurance
Rating: 3.04 (676 reviews)

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3.04

Based on 676 reviews, last reviewed 23rd Feb 2026

91% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

34%

20%

35%

Latest highest rating:

5

I've been with Hastings Direct for a good few years... I've been with Hastings Direct for a good few years now - they've helped me with carious claims and at a difficult time when I had a car accident they... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Dodgy fees. I just finished a contract with this company. My car insurance was finished at 23:59 of the 19th of Feb. They have automatically renewed my car insura... Read more Reviewed on: 23rd February 2026

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About this product

Hastings Direct provide award-winning car insurance.

You can get a Hastings Direct car insurance quote online and manage your policy via the mobile app. There are three levels of cover, Essentials, Direct and Premier. They're available as an online product which is a lower cost, self-service policy that you manage yourself.

Hastings Direct car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Hastings Direct before, you can also leave a review and share your experience.

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Hastings Direct Car insurance reviews (676)

No issues so far!

Very easy and simple process to get a quote and purchase insurance, great app, no issues so far! Reviewed on: 4th September 2019

Ok

They're an alright company, don't promote customer loyalty with good offers after 12 months though Reviewed on: 4th September 2019

Solid Car Insurance at great price

Having been with a competitor for years Hastings Direct worked out a cheaper, more comprehensive no-nonsense alternative. Job done. :) Reviewed on: 1st September 2019

Very easy to deal with, straightforward and very reasonable/accessible.

Good availability and flexibility and great prices. The only downside, if unsurprising, was to get the best price I had to give them details that theoretically enable them to auto-renew if I don't keep tabs on it. Reviewed on: 1st September 2019

renewal

although initially my renewal had gone up 25%, one quick phone call and they beat all comparison site quotes for even better cover Reviewed on: 1st September 2019

Fantastic price

Fantastic prize and easy to use website definitely recommend Reviewed on: 1st September 2019

Best Price

Came up as best price of comparison sites. Reviewed on: 31st August 2019

good reasonable prices

been with hastings a few years now and there prices are very competitive Reviewed on: 30th August 2019

Good Value

Good Value insurance with a few added extras that you don't get with other insurance companies. Reviewed on: 30th August 2019

Cheap and Easy to set up

I have been with Hasting for a few months now. The insurance was cheap and it was very easy to set up. The process was stress-free and that is a lot coming for car insurance providers. Reviewed on: 26th August 2019

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