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Haven: Car insurance reviews

Name: Car insurance
Rating: 1.84 (75 reviews)

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1.84

Based on 75 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

4 star

3 star

2 star

95%

Latest highest rating:

5

Best insurance What ever the past problem is haven can make you happy Reviewed on: 18th March 2023

Latest lowest rating:

1

Customer service 1. Customer service 1.5 years I call no update and my money 27k need pay after 1.5 years home 23k Reviewed on: 20th August 2026

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About this product

Haven offer private car insurance policies.

Haven help with specialist insurance, designed to cater for people who may experience difficulty getting cover elsewhere. Breakdown cover is available as national or Europe-wide cover for an additional premium.

Haven car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Haven before, you can also leave a review and share your experience.

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Haven Car insurance reviews (75)

Do not use (Con men)

Do not use Acorn/Haven insurance people, I insured my Grandsons 1st car with them at a cost of £2500 for a Vauxhall Corsa a couple of months ago. We agreed a value of £9500, Unfortunately he had a bump and the car was written off, there now telling me it was valued at £7275 on there system which is impossible I couldn't even buy one for that. (they'll of charged the fee on my valuation), Top and bottom of it is that's all there prepared to pay minus the £1100 excess, so keep away from this rip off company, (Con Men) Reviewed on: 11th October 2023

I'm so confused

I signed up with haven insurance through got you covered, I recently had a non fault claim with them..... while waiting for my car to be repaired I have had two mechanics check to see if repairable and they have said yes.....my car wasn't checked by insurance repair people and they've just said it's written off although confirmed that it's possible to fix......no options given to me but that copart will come to take my car, and from my car value which is £1.695 they are taking off money from that which I'm guessing it will be near to nothing I will receive. No car after a accident they confirmed was 100% not my fault and lost money after paying over £3.000 in insurance. This message is to help someone else as I can see I have been scammed and left with nothing. Reviewed on: 20th September 2023

Pethatic Insurance Company

Insurance has been bugging me for a month since I have contacted them for my taxi claim but till today 03-07-2023 they lying. I am jobless since I had an accident. BMW Bodyshop sent them the quotation to insurance for approval and they are not confirming it. Upon my numerous contacts with insurance, they said we have sent the approval but in fact, it's not because BMW said we have not received the approval from insurance despite sending them reminders till today. 03.07.02023 Reviewed on: 3rd July 2023

Massive scam

If you have accident they do not manage any of the process for you, everything is farmed out to third parties and you are carrying out there role repeatedly Reviewed on: 18th June 2023

Best insurance

What ever the past problem is haven can make you happy Reviewed on: 18th March 2023

Stay away from this company

Stay away from this unprofessional company. I was misled at the beginning of the policy and I have been in contact with them in regards to this and they are totally dismissive of this issue. They are very misleading and deceitful, I have experienced setbacks due to this company. Avoid at all costs. Reviewed on: 6th February 2023

Deceived by this company

Please be aware people, I took out motor trade polciy with this company and some of the details they provided me with were false and deceiving and as a result I being penalised. I will not leave this matter and I will take it all the way to court to get justice. I was advised as a motor trader I do not need to add my trade car on the mid database just the peronsal cars which later on I find out this is not the case. They are full of lies and they will deceive you as a business. Please stay away at all costs. Reviewed on: 31st January 2023

Fraud

Fraud of a company, only want to TL the vehicle when its perfectly repairable as an engineer said that they called out but still wanna TL and want to take my excess when its easily proven not my fault. Accident was back last 6 months and its still going on. Customer service is crap and if you ask for a manger or supervisor apparently they don't take customer calls. Reviewed on: 23rd November 2022

Acorn(Haven)

there are fraud

do not sign up for this company there are thieves Reviewed on: 10th November 2022

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