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Haven: Car insurance reviews

Name: Car insurance
Rating: 1.84 (75 reviews)

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1.84

Based on 75 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

4 star

3 star

2 star

95%

Latest highest rating:

5

Best insurance What ever the past problem is haven can make you happy Reviewed on: 18th March 2023

Latest lowest rating:

1

Customer service 1. Customer service 1.5 years I call no update and my money 27k need pay after 1.5 years home 23k Reviewed on: 20th August 2026

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About this product

Haven offer private car insurance policies.

Haven help with specialist insurance, designed to cater for people who may experience difficulty getting cover elsewhere. Breakdown cover is available as national or Europe-wide cover for an additional premium.

Haven car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Haven before, you can also leave a review and share your experience.

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Haven Car insurance reviews (75)

Brilliant service, reasonable prices

Used Haven for my car insurance as I'd just come off a ban and had a couple accidents against my name everywhere else was quoting me £4000+ got my policy sorted from haven through one answer for just £2200. Very happy with the service and the prices wouldnt be on the road if it wasn't for this company. Reviewed on: 19th May 2018

Never ever use this company...!!!!!!!!!!!!!!

Terrible customer service... Called them and Informed about cancelling my insurance policy as I sold my car. They told me to email the request. No reply or confirmation even after two weeks. But, Instalment for insurance has been charged for next month too. I had 5 more months left in my taxi insurance policy. But, customer care recommended not to cancel it and rather get no claim bonus (what a funny advice). They want me to keep the insurance on a car that I no longer own. Further, I was told I will not receive any refund and I will have to pay all remaining instalment for next 3 months even if I cancel the policy. What a rip off. In fact, I will have to pay £1,035 for cancelling a one year policy in 7 months. What a day time robbery?. Who is regulating theses fraudsters..? No haven here... Don't use them... Reviewed on: 9th May 2018

Do not use haven insurance

Car accident was in January we were told car the car was fully authorised by 4 different claims handlers . Wasn’t authorised till March!!! Chris Evans the manager of these handlers promised faithfully he would put a letter with pictures and never did !!! Lies lies lies!!! Do not use this company and the repair company that they told me to go to PerfectFinish in farnworth near Bolton only painted the car a different shade of white ! And lost a switch inside my car please do not use either companies Go with a reputable company Reviewed on: 30th March 2018

Terrible service

Had my car for 7 weeks. Only completed half the car, decided that the other half didn’t need fixing. Awful customer service. They only use small garages with useless mechanics. Avoid at all cost. Reviewed on: 22nd March 2018

Don't touch with a barge pole!

Three and a half weeks after my car was picked up by Copart following a total loss accident, that was my fault, I am still waiting to get my money. Have been told 2 weeks running that it will be transferred into my bank account and still waiting. I've lost my job because I need a car to get to and from work and I'm now one month in arrears with my rent! To top it all the settlement figure is seriously low and was non negotiable! Reviewed on: 9th September 2017

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