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Hinckley & Rugby Building Society: Savings reviews

4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
45% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

5
Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024
Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024
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Hinckley & Rugby Building Society

Great Service- Good Product

5
Fully understand that interest rates are very low, but was looking for a saving rate that offered instant access. This savings account was discussed with me with the local branch whose representative explained in very simple terms the account which best suited our requirements. The branch staff at Broughton Astley were excellent and with a good product it was easy to select. Definitely recommend this society Reviewed on: 5th March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th March 2021
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Hinckley & Rugby Building Society

First class service

5
A first class service from efficient, helpful & friendly staff. I would not hesitate to use H & R BS in future. Reviewed on: 4th March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 5th March 2021
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Hinckley & Rugby Building Society

Great service

5
Very fast and efficient service when opening a savings account Reviewed on: 4th March 2021

Savings products and Service

5
The service we receive from Hinckley and Rugby staff is always efficiently handled and a pleasure to deal with. Reviewed on: 4th March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 5th March 2021
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Hinckley & Rugby Building Society

first class service

5
good website easy form to apply for account prompt acknowledgement could not wish for better service.thank you. Reviewed on: 3rd March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 4th March 2021
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Hinckley & Rugby Building Society

An excellent company that has always served us well for all types of accounts and mortgages over forty years.

5
Everyone at the Lutterworth branch is helpful, supportive and able to make suitable suggestions for our finances as they know their products well and can advise accordingly. Reviewed on: 2nd March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 3rd March 2021
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Hinckley & Rugby Building Society

Good experience

5
Always best service. Friendly staff. Reviewed on: 2nd March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 3rd March 2021
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Hinckley & Rugby Building Society

Very good

5
Staff are very good and helpful at the Hinckley branch Reviewed on: 27th February 2021

Open a different account for a high interest

5
Every thing is efficiently run it’s just this last 12 months they have shut at 1.00 which I think is a little early. Reviewed on: 26th February 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 1st March 2021
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Hinckley & Rugby Building Society

A pleasure to deal with.

5
I telephoned to open a new savings account and make changes to another. All was clearly and rapidly organized for me, with follow-up calls to ensure all was well. No automated telephone response, just a charming and efficient person. Perfect! Reviewed on: 26th February 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 1st March 2021
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Hinckley & Rugby Building Society