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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1627 reviews)

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4.85

Based on 1,627 reviews, last reviewed 12th Mar 2026

44% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

I had a lovely experience ! I had a lovely experience the people behind the counter were absolutely great and so kind!! especially the man who served us he was very helpful Reviewed on: 12th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1627)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Well managed organisation and easy to deal with.

Our family chose to invest in HRBS because my wife's terminal care was in LOROS and we liked the thought of investment linked to charitable giving in favour of the hospice movement (including LOROS). The website and on-line voting system are good examples of the effectiveness of the way the Society does things. Neil Boorman. Reviewed on: 10th March 2020

Hinckley Branch

Friendly helpful staff and acceptable interest rates Reviewed on: 29th February 2020

just right for me!

We were given advise by Rachel at Broughton Astley branch. She wasn’t at all pushy but answered everything we ask and was most helpful. Reviewed on: 24th February 2020

Local business and brilliant service

Local branch staff are polite and efficient . Take time to speak to you. Lovely Reviewed on: 13th February 2020

Customer service

Service was excellent by the member of staff Reviewed on: 29th January 2020

Very good

Friendly, professional and didn’t rush. Reviewed on: 28th January 2020

A personal approach

Friendly and helpful staff make transactions with HRBS a pleasure Reviewed on: 28th January 2020

Perfect account

I wanted a basic account, one where money goes in, but not so easy to withdraw. (No plastic visa card). And good old fashioned customer service. Reviewed on: 28th January 2020

Likely

Very helpful in the branch office Reviewed on: 27th January 2020

Friendly Building Society

Staff are friendly and not pushy. Would like a bit more % Savings, but cannot get anywhere with today’s poor returns! Would recommend this Building Society. Reviewed on: 25th January 2020

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