Write a review

Go to business site

Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1622 reviews)

View other Hinckley & Rugby Building Society products

4.85

Based on 1,622 reviews, last reviewed 2nd Mar 2026

35% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Thank you to TOM for his excellent customer service,... Thank you to TOM for his excellent customer service, patient, and understanding. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

Verified source

Visit provider site Read all reviews See your review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1622)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Professional, friendly efficient service

Professional, friendly efficient service Reviewed on: 14th April 2025

Reply from Hinckley & Rugby Building Society Hi Sue, That's exactly what we’re striving for – thank you for taking the time to pass on your comments! Please do not hesitate to reach out to the team should you need any further assistance, I am confident they’d be happy to help. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 22nd April 2025

Great service with a smile

On visiting the Nuneaton branch I was greeted in a very courteous manner, and dealt with in a very efficient way. All my questions were answered and I was able to complete my dealings in a very effective way. Reviewed on: 13th April 2025

Reply from Hinckley & Rugby Building Society Hi Sheilesh, We’re very happy to hear of your positive experience at our Nuneaton branch. Thank you for taking the time to share this with us. Please do not hesitate to reach out should you need any further assistance. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 22nd April 2025

Local branch staff were very knowledgeable and helpful.

Local branch staff were very knowledgeable and helpful. Reviewed on: 12th April 2025

Reply from Hinckley & Rugby Building Society Hello and thank you for your feedback! It’s great to hear you found our team in Rugby to be well informed and helpful, that’s exactly what we’re hoping to achieve. Should you need any further assistance please do not hesitate to get in touch with us, we’d be happy to help. Also, if you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 22nd April 2025

Nice friendly assistant who served us

Nice friendly assistant who served us Reviewed on: 11th April 2025

Reply from Hinckley & Rugby Building Society Hi Judith Thank you for taking the time to pass on your feedback about our team in Nuneaton. It’s great to hear you have found a suitable savings account that meet your needs. Should you need any further assistance please do not hesitate to get in touch with us, we’d be happy to help. Also, if you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 22nd April 2025

Liam was very informative and patient with us.

Liam was very informative and patient with us. Reviewed on: 10th April 2025

Reply from Hinckley & Rugby Building Society Hello and many thanks for your comments regarding the service you received from Liam. It’s always good to hear about our teams taking the time to properly assist our members, that’s exactly what we’re here for. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

Very helpful, quick and easy many thanks

I went in with an old aplication form but Rita soon helped me with the new form and quickly sorted it out for me. Mand it easy for me many thanks Reviewed on: 9th April 2025

Reply from Hinckley & Rugby Building Society Hi Neil, We’re very happy to hear you were pleased with the service you received from Rita at our South Wigston branch, and she was able to get you sorted with the up to date forms you required. Thank you for taking the time to share your feedback with us. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

It is so nice to be able to deal with REAL people in...

It is so nice to be able to deal with REAL people instead of internet robots. To be able to go into a branch and be dealt with straight away instead of waiting on the phone in a queue. Reviewed on: 9th April 2025

Reply from Hinckley & Rugby Building Society Hello Chris, It’s a pleasure to hear how much you appreciate the service our people have provided you with. We too believe face-to-face services are still valued and important. Thank you for taking the time to share your feedback with us. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

I called in to open a savings account.

I called in to open a savings account after downloading the application form and I was greeted by a friendly member of staff who then went through all the paperwork etc. And a good job done very well. Reviewed on: 9th April 2025

Reply from Hinckley & Rugby Building Society Hello David, Thank you for your comments about our team in Lutterworth. It’s great to hear you received a warm welcome and we were able to help you with the required paperwork. Thank you for taking the time to pass on your feedback and for choosing the Society to look after your savings. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

Spalding branch helpful, efficient & friendly.

Allways find Spalding branch helpful, efficient & friendly. I appreciate the fact that I can telephone the branch direct, very good customer service. Reviewed on: 8th April 2025

Reply from Hinckley & Rugby Building Society Hello and thank you for taking the time to pass on your comments regarding the service you’ve received at our Spalding agency. It’s always good to hear from our members about how highly valued our personal customer service is. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

Excellent personal service

A pleasure to deal with from start to finish, Liam Hollis was quick to answer the phone and assist with some issues regarding account opening. Reviewed on: 7th April 2025

Reply from Hinckley & Rugby Building Society Hi Sarah, Thank you for your comments regarding the service you’ve received from Liam. It’s great to hear he was able to assist you with your new account and you weren’t left waiting when you called our office. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Easy Access Account
from Aldermore 3.67 from 7 reviews
Notice Deposit
from iFAST Global Bank 4.93 from 12 reviews
Online Saver Plus
from Triodos Bank 4.94 from 423 reviews

Want to see more from Hinckley & Rugby Building Society?

Mortgages
from Hinckley & Rugby Building Society 4.60 from 398 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub