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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
6% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

I found renewing my travel insurance a nice & easy p...

5
I found renewing my travel insurance a nice & easy process, this is my second year of purchasing yearly travel insurance from Holiday Extras Reviewed on: 2nd June 2025

Policy renewal

5
Kerry had a very friendly approach on the telephone, was clearly spoken, and very informative. Reviewed on: 7th October 2023

Excellent customer service

5
I was very happy to receive my renewal and the price hadn’t increased. I called to renew the insurance and spoke to Loice who was so helpful and friendly. Thank you for making the experience so easy. Reviewed on: 6th October 2023

Fast and efficient

5
Addressed my issue via live chat. Corrected my problem fast and efficiently and had my new insurance certificate with me within seconds. Easy to chat and very professional Reviewed on: 6th October 2023

excellent value

5
We are really pleased with our quote and now have peace of mind for another year. Kerry was very pleasant Reviewed on: 5th October 2023

Cheap travel insurance

5
Really helpful and good value for money highly recommend Reviewed on: 5th October 2023

Very easy

5
Booking the insurance on line late at night made a slight mistake and not noticing till the policy was emailed over I call the help line and spoke to a lovely lady who was very polite and helpful the line was terrible very crackly but she was very patient with me and repeated her self so I could understand. A real credit to the company. Reviewed on: 4th October 2023

Multi trip

5
Had to renew my insurance easy friendly and competitive price would recommend Reviewed on: 3rd October 2023

Caring, thorough and professional

5
Really great experience, the adviser was excellent and really put across her caring nature. Very supportive and clear. Reviewed on: 3rd October 2023

Medical screening

5
I spoke to Kerry today to advise her of a pre existing medical condition for my husband. She was very polite, efficient and helpful. Thank you very much for your help today Kerry. Reviewed on: 3rd October 2023

This quite tedious task was made easy!

5
Having tried to renew my policy online without success, I was not looking forward to going through a long-winded phone call, but to my surprise it was reasonably quick and painless! Reviewed on: 3rd October 2023