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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
1% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

I found renewing my travel insurance a nice & easy p...

5
I found renewing my travel insurance a nice & easy process, this is my second year of purchasing yearly travel insurance from Holiday Extras Reviewed on: 2nd June 2025

Kerry was excellent

4
We rang Kerry because we needed insurance for a long holiday and she was very helpful and polite and if we need insurance for a long period again we’d use her Reviewed on: 4th August 2023

Holiday Extra efficient and helpful

5
First time travel with Riviera so first time conversation with Susie who helpfully guided me through the extensive array of questions to establish the best insurance for me with kindness and efficiency. Reviewed on: 3rd August 2023

Very helpful

5
Great customer service. Yvette was a Pleasant and polite lady. Reviewed on: 2nd August 2023

PLEASANT AND HELPFUL

4
Once I got to speak to somebody everything was fine . Nina was friendly and helpful and solved the problem quickly and efficiently Reviewed on: 2nd August 2023

Thank you kerry

5
Needed a problem solved with some lost travel insurance kerry sorted it quickly thank you so much Reviewed on: 2nd August 2023

Excellent Service

5
Nothing better than talking with a local person to resolve any issues. Reviewed on: 2nd August 2023

Very satisfied

5
Kerry was courteous, patient and helpful. Reviewed on: 2nd August 2023

Professional company

5
I have used this company before and they are very fairly priced and professional. Reviewed on: 1st August 2023

Great Service

5
Just took an annual policy out. Made error when entering details. Customer sorted. Corrected documents immediately. Excellent Service. Reviewed on: 1st August 2023

Very good

5
Very good company, very good offer, Reviewed on: 3rd April 2023