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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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1%
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2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

It just works really really well.

5
This is one of the best business accounts I’ve ever used. The app works really well and whenever I need help with something their customer service team are kind, helpful and truly amazing thank you once again HSBC. Reviewed on: 20th March 2022

HSBC Kinetic

5
A great business banking product Reviewed on: 20th March 2022

Simple, efficient, effective

5
The banking app is so easy to use, you can easily label each transaction to review your spending each month. Payments out are very simple and the security is also excellent, with fraud checks and secure log in procedures. Overall an excellent service and great user friendly app/banking experience. Reviewed on: 20th March 2022

Great

5
Extremely easy to apply and open your business account, easy to operate around the app! Thanks Reviewed on: 20th March 2022

Friendly

5
I apply in minutes, app works well as well. Reviewed on: 20th March 2022

Efficient, professional service highly recommend

5
Really impressed with how simple this is to use, very happy with it Reviewed on: 20th March 2022

Easy to Use and reliable

5
so far since i have joined hsbc , i'm in ease regarding local business payments without paying extra transfer fees but hsbc should must facilitate international bussiness payments through APP, that's the most important feature missing for business users Reviewed on: 20th March 2022

Great business account

5
Never had a problem with bank account, straight forward and always been great Reviewed on: 20th March 2022

Very secure and easy to track your balance and spending

4
Very easy and straightforward to see your balance and manage your spending. Having great peace of mind in the security of the online banking. Reviewed on: 19th March 2022

Easy to use

5
Easy to use app and good customer service Reviewed on: 19th March 2022