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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.73 (1941 reviews)

View other HSBC Kinetic products

4.68

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

My experience so far has been amazing

Quick responses, updated regularly Reviewed on: 29th March 2023

Reply from HSBC Kinetic Our Customer Support team are great and we're delighted that you found our response time quick and that you were updated regularly. Response date: 29th March 2023

As a banking problem arose, HSBC Kinetic was there to solve it.

As a business owner I am used to unpredictable changes that require quick, efficient resolutions, it's part of the job. But when I took on a business partner and had to change the way I paid myself I effectively needed to set up a new company - for both legal and tax reasons. After a bit of time online, much underwhelmed by what was on offer, I found HSBC Kinetic, and quite simply, my problems were resolved. Signing-up couldn't have been simpler and soon I was banking on my phone with a very intuitive, easy to use app. Reviewed on: 9th March 2023

Reply from HSBC Kinetic Hi Chris, we're delighted to hear that we solved your problem and we hope you'll continue to find the app useful for all your business finance needs. Thanks so much for your review. Response date: 9th March 2023

Efficient banking

Very smooth banking experience. Easy banking. Reviewed on: 9th March 2023

Reply from HSBC Kinetic We're delighted to hear that your experience has been smooth as it should be. Many thanks Response date: 9th March 2023

Ok

App is easy to use, free account Has everything you need Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks so much for your review, we hope you'll continue to find the app with all the products and services useful for your business. Response date: 9th March 2023

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Great for a small business

I opened my account in October 2022 with minimal fuss the app is easy and quick to use and navigate would recommend this bank account to any small business. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Hi Paul, Thank you for your review we're delighted to hear that you'd recommend HSBC Kinetic to other business owners. Response date: 9th March 2023

Hsbc kinetic

Easy access quick application easy to use and help line always quick Reviewed on: 8th March 2023

Really good app with very helpful features

Really like the informative features like cash flow Reviewed on: 8th March 2023

The best app

Excellent app, good costumer service, easy to work with. Reviewed on: 8th March 2023

Simple banking

Always a pleasure in branch, simple to open an account. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Hi Alex, thanks for rating our app we're delighted that you found opening an HSBC Kinetic Current Account simple and we hope you'll continue to enjoy using the app.. We also offer in app customer support which is now available 08:00 to 20:00 Monday to Friday and 08:00 to 14:00 on Saturdays. Thanks again. Response date: 9th March 2023

It is just my bank

They are there when I need them. Reviewed on: 8th March 2023

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