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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Easy and slick to use!

5
Easy and fast application online, easy user friendly app! Reviewed on: 18th March 2022

Simple to use

5
HSBC Kinetic make business banking straight forward, their fees are simple to understand also Reviewed on: 18th March 2022

Simply the best and easiest bank and app

5
Since i opened my HSBC kinetic account its been plain sailing, the minor issue i did have got sorted straight away. Reviewed on: 18th March 2022

Excellent business account and APP

5
It makes doing my Tax recording a lot easier Online banking is excellent Reviewed on: 18th March 2022

Needed a Credit Card Statement which they don't provide...

2
I'm new to Amazon FBA and before I could register myself on Amazon I needed a Business Credit Card Bank Account, which HSBC provide, however when I needed to email a copy of my HSBC Credit Card Statement, I could not as that is not yet a feature in the app. I can download and email the primary debit card statement but not the credit card which is what I needed. So now I'm looking at changing banks. Reviewed on: 18th March 2022

Great online bank

5
Phone App is easy to use all your banking needs at your fingertips Reviewed on: 18th March 2022

Easy to use

5
My account was very easy to set up online with the customer support team always being on hand and easily contactable if you have any issues. The app is perfect to view cash flow for the month also Reviewed on: 18th March 2022

Best business banking app

5
I had few other business bank account. But HSBC Kinetic is the best one for everything. Customer service also fantastic & quick response for in app chat Reviewed on: 18th March 2022

Makes business banking easy!

5
As the only director of a small company, I needed a business banking account that was quick and easy to use. I do all my banking myself, as well as my company tax return and I can see how simple the HSBC kinetic app features will make that process when the time comes. I'm actually looking forward to filing my tax return for once! I like how the app offers features as standard that I would pay for with other business accounts software. It's like a one-stop-shop for my business banking needs - I love it! Reviewed on: 18th March 2022

Good banking app for new business

4
Great app for a new business. Offers the instantaneous alert which traditional bank accounts don't Reviewed on: 18th March 2022