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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Very impressed indeed

5
I was a bit dubious about the Kinetic account as I haven't had much luck with apps! However, it was super easy to set up and even easier to use. I love that I can bank in the go and how it lets me know when I have been paid by my clients. One very happy customer Reviewed on: 18th March 2022

Kinetic makes things simple!

5
HSBC Kinetic has really helped keep all of my business activity in one place, with a simple and easy approach it’s super user friendly! The features within the app help monitor business activity and grow understanding in regards to forecasting monthly etc Fully recommend Kinetic Reviewed on: 18th March 2022

User friendly and efficient

5
HSBC Kinetic has very user friendly app with everything we need in hand. Efficient like all business owners want. Reviewed on: 18th March 2022

Great Banking

5
HSBC provides easy and user friendly banking. Reviewed on: 18th March 2022

Very good bank for small to big business

5
Their customer service and app features are amazing Reviewed on: 18th March 2022

Great business account

5
Great support from HSBC team. User friendly app! Reviewed on: 18th March 2022

Setting up Business Banking was such a stressful task until I found HSBC Kinetic

5
I had recently started a new Ltd Company and was searching for a business bank. So many places offered great things but ultimately failed to deliver. HSBC Kinect had me up and running in the matter of a few hours. The app is very user-friendly. Its not a product I would over-sell silly new features and gizmos, it just does exactly what it say it will, and it does this quickly and securely. A great service! Reviewed on: 18th March 2022

Really easy process

5
Very easy to setup and the service is really good. Reviewed on: 18th March 2022

Rating my experience

5
The online business banking is easy to navigate and contents are straightforward to understand Reviewed on: 18th March 2022

Jargon Free and supportive

5
So simple to use and set up. I enjoy the ease of seeing all my business finance on my phone in one place. The spend analysis is terrific - shows me how much I’m spending each month on things like courses. The up coming payments is handy reminder and the overview cash flow useful. All this would have sounded like difficult accounting jargon to me before yet is now at my fingertips. It’s so reassuring and deeply helpful for my peace of mind. Reviewed on: 18th March 2022