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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

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4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Perfect experience

Starting a new business was very daunting but it couldn’t have been easier to set up the banking side with Kinetic, which was all done in less than an hour Reviewed on: 18th March 2022

Great app for small businesses

It’s a good app if you have a small business. There’s some limitations like not being able to make international payments. Reviewed on: 18th March 2022

Just what I needed

Starting a business is hard enough. Thankfully setting up my business account what the easy part. Everything I need on the go. Reviewed on: 18th March 2022

Fast with no errors

I do a lot of transactions every day and never had problems with the app. Reviewed on: 18th March 2022

Excellent and efficient banking for business.

A delightful experience with HSBC kinetic, all was processed via the app, a decision was made very quickly and efficiently. Highly recommended. Well done HSBC Kinetic Reviewed on: 18th March 2022

Easy to use, easy to set and friendly

I would recomend to anyone that need a bussiness account to give it a try, it will not disappoint! Reviewed on: 18th March 2022

Quick and Efficient

Very quick and easy to set up. Easy to use app Reviewed on: 18th March 2022

Perfect!

Set up my new business bank account on my phone with Kinetic in 7 minutes, had a call within a couple of hours from my new account manager making sure everything was OK, new card arrived within 5 days and the company is now up and running! I remember the good old days when you had to visit "a bank" in person and it would take weeks/months to sort. Would highly recommend HSBC Kinetic for customer satisfaction and an app that's so easy to use and very thorough! Reviewed on: 18th March 2022

Faster than ever.

The Kinnect application is probably the fastest and most intuitive banking application I have ever dealt with. It is convenient in it not only how payments are handled but also notifications. In addition, I paid attention to the security procedures, both when logging in and when authorizing transactions. And it all happens incredibly fast. I would highly recommend it. Reviewed on: 18th March 2022

Great business bank account

Really easy to set up, everything is online! Exactly what I wanted. First year is fee free too. Reviewed on: 18th March 2022

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