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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Life Changer

5
After speaking to several business account holders, I was so horrified that it was going to be a long process to obtain a business account but HSBCKinetic was so unbelievable straight forward and stress free to apply for and not to mention how easy it is to use the app which also shows whether your cash flow is negative or positive for each month which is so helpful and amazing, as it helps me to be more aware of the incomings and outgoings of the business, it’s almost like having an accountant. This is my first time running a business and I feel so in control like a professional business woman. It so easy to manage my business and my money with HSBCKinectic, I highly recommend this account, especially for first time / start up business owners like myself. Reviewed on: 10th March 2022

Excellent

5
Staff are great go above and beyond to help Staff are always willing to help you with any issues. Not as many branches as one would like, however I have always lived near a branch. Banking app works great and easy to navigate. Reviewed on: 10th March 2022

Excellent!

5
The best Bank ever ! I really love HSBC KINETIC ,it’s very easy to use the app and it is full of qualities ! I can say IT’S SIMPLY THE BEST ! Reviewed on: 10th March 2022

Setting up the account was straightforward . I have a current account with HSBC so I decided to have my business account with them as well.

5
I received the card within two working days. Their card is unique. I hope their services will be easy and accessible as well. I just registered with them so I can’t say much. Reviewed on: 10th March 2022

Fast, Friendly and Great for Business

4
This was my first business account and from my first introduction to Kinetic it has been fantastic. The App was really easy to navigate and setting up the account was quick and easy. Since then it's been full steam ahead and the online support has been first class. Reviewed on: 10th March 2022

Excellent

5
Very east yo set up and use. The online banking is very user friendly Reviewed on: 10th March 2022

Best business bank for starters

5
HSBC Kinetic business account is perfect for starter /small /medium business. Great banking app and features. Reviewed on: 10th March 2022

great app easy to use

5
a good all round account for my everyday needs would recommend 10/10 Reviewed on: 10th March 2022

Start up

4
The best one for new business, few issues with the customer service but very happy with the app and everything that kinetic is offering Reviewed on: 10th March 2022

The best

5
Very good App and a very easy way to open a business account, very simple to manage Reviewed on: 10th March 2022