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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

View other HSBC Kinetic products

4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Simplicity

I’m not the best with modern tech but able to get by quite comfortably. When I recently opened my HSBC Kinetic account it was absolutely fool proof. Simplicity itself. Reviewed on: 10th March 2022

Great Setvices

Easy to use app and services. on time notifications are very helpful Reviewed on: 10th March 2022

Excellent service and faultless app

The app is easy to set up and use, I love that you can search by name or keyword. Regular and one-off payments are straightforward to create, and statements very simple to download. I've used several banking apps and find HSBC Kinetic to be head and shoulders above the rest. Reviewed on: 10th March 2022

Amazing service and very recommended

From start to finish we have had an excellent experience and the team have excellent knowledge and have been very helpful Reviewed on: 10th March 2022

Easy to set up and responsive to feedback

After having rather frustrating experiences elsewhere, HSBC Kinetic was relatively quick to set up. When the team made a mistake (misreading submitted documents), they resolved the issue reasonably quickly. Reviewed on: 10th March 2022

Simple process

Very simple to set up, as my first ever business banking account. Never had problems and great customer service when I did need it Reviewed on: 10th March 2022

easy, convenient and hassle free

It was easy to get going. No red tape like other vendors and I don't have to think about it too much witch is perfect. Reviewed on: 10th March 2022

straightforward business account

does exactly what I need - simple to use app. Reviewed on: 10th March 2022

10

Good 10 I am very pleased I am very pleased . You are very active and serious in everything you do. Thanks Reviewed on: 10th March 2022

Simple and Smart

Its easy to set up within no time and very easy to use all the day to day banking services. Its another good one from HSBC. Reviewed on: 10th March 2022

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