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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Banks Transaction fees are too high

3
The overhead of additional fees for all transactions other than my own currency is too high. I've also used better bank apps. If you want an example, I can share the banks I currently use. Reviewed on: 10th March 2022

Does what it says on the tin!

5
A painless way to do business banking. Reviewed on: 10th March 2022

Best business bank out there

5
Does everything I need and want it to do Reviewed on: 10th March 2022

Easy to use and future forward -HSBC Kinetic

5
It's super easy to use, and all your banking needs on your mobile phone anywhere you are. I am happy to use HSBC Kinetic, so I don't need to do anything at the branches. Reviewed on: 10th March 2022

Simple and easy

5
HSBC Kinetic is slick app that streamlines the financial side of my business Reviewed on: 10th March 2022

Smooth and Easy

5
My experience with HSBC has been such that I haven't had to think about it much - which is great. The application to open a business account was straightforward, which isn't always the case as I am a foreigner residing in the UK, and everything functions smoothly. Using the app has been very easy too, and with the first 12 months being free of charge, it's a no-brainer. Reviewed on: 10th March 2022

Very easy

5
I can easily access to app to make payments, wages and use for my business. If I have any queries that can also be done in the app and the response time is very good. I am extremely pleased and think it’s the new way forward! Reviewed on: 10th March 2022

Fantastic business account

5
Was extremely easy apication process and very fast set up from start to finish and so easy to see what coming g in and going out in categorised sections Reviewed on: 10th March 2022

Easy to use and pretty good for a new app

4
It’s straightforward and feels more secure than a lot of the other app-based business bank accounts. It’s still not got all the features you’d expect available but it’s a new service and everyone I’ve dealt with regarding the account has been very helpful and communicative about the limitations. Overall good vibes. Reviewed on: 10th March 2022

Easy to use and effective solution

5
Opening and managing a bank account has never been easier before. The onboarding process is smooth and automated. It took only 5 minutes to fill in the required information. As soon as I submitted the form then my application has been approved in 5 minutes. I have been using my business account for months and I am very happy to use it. Money transfers are fast as well Reviewed on: 10th March 2022