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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Amazing

5
great service, easy to use app, good business support Reviewed on: 7th March 2023

Very easy to use and very helpful

5
Highly recommended bank for business and personal bank account. Easy to use and helpful service. Reviewed on: 7th March 2023

Great brand, nice app and easy to open an account

3
Getting charged bank charges for an account that is hardly used is a rip off and closing an account is over complicated and drawn out. Reviewed on: 7th March 2023

My business is hectic, that's why I use HSBC Kinetic

5
I recently started using HSBC Kinetic, and I must say that I am super satisfied with it. The app has truly transformed my banking experience and made my financial management much easier and convenient. Firstly, the user interface is incredibly intuitive and user-friendly. The layout is well-organized and makes it easy to navigate between different features and sections of the app. I was able to quickly find what I was looking for and complete my transactions with ease. Secondly, the app is very secure and reliable. The authentication process is robust, and I feel confident that my personal information and financial data are protected. The app also provides real-time alerts for any suspicious activities, which is a great feature for added security. Overall, I am super satisfied with this banking application and would highly recommend it to anyone looking for a convenient and secure way to manage their business finances. It has truly made my life much easier, and I am grateful for the convenience it provides. Reviewed on: 7th March 2023

Supportive with associated facilities

4
I opened an account for my business and received good support. I also reviewed the associated facility which appear to be supportive. I have yet to use them Reviewed on: 7th March 2023

Simple to set-up and use

4
The account was amazingly easy to set up and is very easy to use. I get real-time access to my account by phone with face recognition software that makes signing in a breeze. Reviewed on: 7th March 2023

helpful

5
HSBC are always there in times of need supporting my business every step of the way Reviewed on: 7th March 2023

Simple and effective

5
Does everything a small business needs and simply! Reviewed on: 7th March 2023

Fast, efficient, and reliable.

5
Opening a HSBC Kinetic was hassle free. It barely consumed any of my time. I received a phone call after applying which was to confirm a few bits of information; after that I was all set to start business. The app is what sets Kinetic aside from its competitors. I’ve had experience with Barclays & Metro business accounts. Neither of them come close. What I love the most is when setting up a new Payee, the app checks to see if the details I have entered are a full match or not. Sometimes correcting my typo errors. So in essence it’s difficult to make a incorrect transaction, as the app warns you if details are not a match etc. Reviewed on: 7th March 2023

Excellent banking

5
Love everything about kinetics account Reviewed on: 7th March 2023