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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Easy to operate and the app is also very easy to integrate with my accounting system

5
HSBC Kinetic has been great and I have already recommended it to all of my new clients. We all found it very user friendly and easy to navigate. There is no difference between Kinetics and Business Bank Accounts in my view. If anything Kinetics is better to me Reviewed on: 7th March 2023

Brilliant!

5
Such a useful service and so easy to use. Its integration into finance packages is extremely helpful. Reviewed on: 7th March 2023

HSBC

5
I have the HSBC kinetic for more than a year its one of the best apps, very easy to use and an amazing customer service Reviewed on: 7th March 2023

Keeping in touch with reality

5
My online HSBC Kinetic business account allows me to keep instantly in touch with all my small business affairs. Less stress and no problems encountered. Reviewed on: 7th March 2023

Effortless and excellent customer service

5
I have been a customer for a while now and I am very happy with HSBC kinetic. Highly recommend and I won’t switch to any bank. Reviewed on: 7th March 2023

Easy and visually pleasing

4
Was very easy to set up. I love how the account looks, very visually appealing. So far so good Reviewed on: 7th March 2023

support by bank

5
provide me very good assistance face to face ,I am really happy to keep my money at HSBC BANK Reviewed on: 7th March 2023

Awesome experience

5
Set up my new business in under an hour. Everything worked perfectly Reviewed on: 7th March 2023

Easy and fast

5
Efficient application and process of opening account fast and easy Reviewed on: 7th March 2023

Excellent customer, was easy to open the account.

5
I Have accounts with other banks, the service is so good and easy to handle, managed to open the account within minutes, cannot compare this to any other bank Reviewed on: 7th March 2023