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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Best banking

5
The best banking app The best customer service Fast and easy access you find your inquiry definitely recommended Reviewed on: 7th March 2023

Business banking

5
Very good bank woth lots of options to help your business. Great customer support very easy app to work with Reviewed on: 7th March 2023

Easy ,friendly application

5
I have No problem with my business account ,easy and quick transfer , Nice and clear view ,notifications when I pay or receive money Reviewed on: 7th March 2023

Best for small businesses

5
HSBC kinetic is the best bank account for small businesses. Easy to use, free in the first year and lots of options to manage the account. Reviewed on: 7th March 2023

My Business Account opened a few months ago, to help manage my little self employed business.

5
So far so good. I’m happy to use my business card, as easily can separate my personal account from the working life. I like as it’s clear to use, paperless, and easy to follow the transactions. Reviewed on: 7th March 2023

Great service!

5
Very happy with customer service! Easy to work with the app! Reviewed on: 7th March 2023

very easy

4
very easy friendly convince very good services Reviewed on: 7th March 2023

Exceptional banking service

5
My experience from signing up to getting started has been smooth and pleasant. Transactions are organised in categories which makes it easy to identify where money is being spent. Reviewed on: 7th March 2023

HSBC Kinetic

5
The business account is really easy to use and tells you exactly where you are in terms positive or negative cash flow. It was quick to set up and overall has been a good experience. Reviewed on: 7th March 2023

Steel Calculation Designs Limited

5
I have been with HSBC Kinetic for over a year now. I have found the service and support excellent. With the Kinetic App, I am able to see incoming payments immediately. As a company we are obviously concerned with internet fraud; we fell safe using the HSBC Apps. The Kinetic name is a super explanation of our business as it means "(of a work or art) depending on movement for its effect". Reviewed on: 7th March 2023