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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Very good for businesses

5
Applied via the app, decision within minutes, account opened. Applied for overdraft and credit card, all within the app and successfully accepted. Perfect for a small business like me. Great customer support when needed. Reviewed on: 7th March 2023

Good banking app for business

4
I’m using this business app for over 2 years now and it’s fairly easy to use, I’m quite happy with it Reviewed on: 7th March 2023

Everything is smooth & quick

5
Quick & smooth. Great products through online application Reviewed on: 7th March 2023

Great customer service

5
Best bank experience so far compared to other banks I have previously. Reviewed on: 7th March 2023

HSBC Kinetic Review

5
Verry helpfull and easy to use.You can set up all your needs from the app. Reviewed on: 7th March 2023

Best online banking system for a small business!

5
Im a YouTube. A travel YouTube, who’s using predominantly online banking for my activities. So far I found HSBC Kinetic the most convenient one! 1. It was so easy to register! Took me about 5 mins without leaving my desk 2. It’s so easy to use! The platform is very user friendly. Even if you are not very familiar with modern technology, as I am 3. Not to mention, HSBC is the most trusted bank all around the world. I’m happy to have my HSBC bank details in my invoices to my clients - very prestigious Thank you so much HSBC for such an amazing service as Kinetic Yours sincerely, Anna Goldman Reviewed on: 7th March 2023

Very easy and simple to use

5
One of the most trusted bank, very easy and simple to use Reviewed on: 7th March 2023

Professional and delivering on promises

5
I love this bank to bits. Their products are astounding and they deliver on their promises. Very secure system and supportive staff members. Promotes equality and inclusion. Love you to bits HSBC Reviewed on: 7th March 2023

No bother

5
Very easy to use app, no bother at all with the account, applying for borrowing etc Reviewed on: 7th March 2023

The future of business banking

5
Easy to use, everything you need for a business account. With an amazing level of customer service. Reviewed on: 7th March 2023