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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

View other HSBC Kinetic products

4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Best bank in the world

Best bank in the world to now because I'm new customer at the moment for me best bank in the world Reviewed on: 31st March 2022

perfect

HSBC Kinetic very fixable and easy to easy everywhere Reviewed on: 31st March 2022

Great service

HSBC Kinetic has been a great product! So easy to use from opening the account all the way through usage! Cannot fault it and it has a handy tool to separate outgoings into sections to see your expenditure! Very impressed! Reviewed on: 31st March 2022

At last!...

Kinetic is what small business banking should have looked like <4 years ago. Better late than never; bravo HSBC. Reviewed on: 31st March 2022

Easy to set up

Provide insight of your finance, easy to set up, no hassle, so far so good. Reviewed on: 31st March 2022

Amazing service

I started my small business this and the help and support I got for start and setting my was great and the flexibility of the bank service is great Reviewed on: 31st March 2022

No link to accountancy packages

When I was advised to move my business account to Kinetic by HSBC no one mentioned that there is no link to accountancy packages and that all transactions have to be manually uploaded. What an oversight that has cost me so much time and energy. The app itself and customer services on the app are good. But when I complained to HSBC they have done nothing. The complaint was ignored, not responded to, no apology when I chased it, no acknowledgement of the issue, terrible customer service - and its a complaints department! They tried to blame Quickbooks but I know that they had no links to any accountancy packages on launch. So I don't now trust them. Its too much of a hassle to move my account but I wouldn't recommend it to others. Business benefits they offer also don't benefit me at all. Reviewed on: 31st March 2022

GREAT APP

Very simple to set up and use, great features showing monthly incomings and outgoings giving an overview of business health at a glance. Reviewed on: 31st March 2022

quick response

It took very short time to get a business bank account. Excellent Service Reviewed on: 31st March 2022

Easy to learn and manage your account

Fast to set up and amend payments, easy to manage business accounts useful information, and user-friendly. I highly recommend it. Reviewed on: 31st March 2022

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