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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

View other HSBC Kinetic products

4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Great People Excellent Service

its amazing we do everything on one HSBC Kinetic App i am very happy with HSBC kinetic Great Service Reviewed on: 30th March 2022

The Perfect Product

I started my own business in Jan 2021. I am a sole trader providing general property maintenance. I’m only working on a very small scale as a semi retirement project. I wanted a business account from a high street provider without hefty charges and simple to manage. I chose HSBC Kinetic and have been wowed by the simplicity and practicality of the App. It’s so much better than I was hoping and perfect for me. Reviewed on: 30th March 2022

Better than startups

Hsbc kinetic is easy to set up. Application process is straight forward. You can always feel the big bank is supporting your business. Reviewed on: 30th March 2022

Best bank for startup and easy to use banking app

1st. I am a small startup was completely tired knocking banks doors begging for opening up a business bank account but application was always rejected. Lloyd, Rbs, natwest. I even escalated to banks grievance and even to https://www.financial-ombudsman.org.uk. that why startup cannot open an account easily. Took a months for everything.still these banks didn't opened my business bank account. All said its banks personal choices, T&C,policies etc. With HSBS Kinetic. Just within 2 days,literally 48 hrs. I had my account number and sort code on my e- mailbox and within a week's time beautiful designed box was in my mail box with debitcard. I was so relieved. Such a quick fabulous helpful services with very friendly T&C,policies. 2nd, I do international transactions. So conveniently it reaches to my vendors. No hassle. 3rd. I made big transaction to some new within uk and bank holded that transaction. Just to make sure new person isn't a fraud. They made sure of everything called me to a bank seen agreement even talked to that new person, checked his debit card account number and make sure that other person isn't some frauder. Trying to looting me. I just felt like im not alone in this world it was so pleasant and caring to protect my hard earn money. All i can say, hsbc doing what a bank supposed to do, not like banks who feel monopoly covered with T&C strict policies for its clients. Thanks Hsbc. I Highly recommend everyone to open busimess account in hsbc. Spl. if you are a startup. Reviewed on: 30th March 2022

Quick and easy to use

Set up in a matter of minutes card received in a matter of days. everything easy to see on the app Reviewed on: 30th March 2022

Great platform and bank

Does everything I need for reasonable fees whilst maintaining an effective and efficient level of customer service. Reviewed on: 30th March 2022

Easy, smart, worth it

Very easy to apply online takes couple minutes not like others. And more easy to use app customer service is brilliant Reviewed on: 30th March 2022

Very easy interface.

Easy to use, nice look. Good communication. Reviewed on: 30th March 2022

Quick and efficient!

I was able to ny business account within 30 minutes of completing the application! It took me almost a week just to get a rejection decision from another bank. Reviewed on: 30th March 2022

The Best Internet Bank

Great confidence in the HSBC Brand. Easy to open (unlike many others I tried). Fab App which is clear and straightforward. Well done HSBCK! Reviewed on: 30th March 2022

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