Smart Money People Logo

HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Excellent App which is so easy to use

5
The HSBC Kinetic account is easy to access via an App, which is extremely simple to use. It meets the needs of my small business 100%. If I have any issues the helpful support team are only a phone call away. Reviewed on: 30th March 2022

Easy

5
Very straightforward with immediate feedback during the application Reviewed on: 30th March 2022

Great

5
Been great first year business and cannot say much bad. Would recommend to any business. Reviewed on: 30th March 2022

I love my HSBC kinetic account

5
Super easy and straight forward and practical the app makes my banking for my business easy Reviewed on: 30th March 2022

I would be savvy not to!!

5
For those that need a good safe bank account, for everyone from a single sole trader to a Computer Wizz CEO. The account is easy to use, safe but bank staff are knowledgeable to help too via the chat to us tab. I was a little unsure at first, but being new, things are added all the time. they do listen to their customers. Glad to be in the account from the very beginning. Good Luck HSBC Kinetic. Reviewed on: 30th March 2022

Easy and gives you what you want

5
Really easy to navigate through the app. Rarely any issues and easy to see debit and credit card balances. Fully recommend Reviewed on: 30th March 2022

Great Bank

5
This nr 1 Bisness Bank very easy and very clear app Reviewed on: 30th March 2022

ITS FABULOUS!

4
Hi, the app element is just perfect for modern life, and does everything i need it to! Reviewed on: 30th March 2022

Accessible and user friendly

5
With a first-year free and very user-friendly interphase, I am really enjoying the app! Reviewed on: 30th March 2022

Already recommended to other businesses

5
So quick to set up but doesn’t feel as though I’m compromising security. Helps me keep on top of everything. Really great app and account. Reviewed on: 30th March 2022