Smart Money People Logo

HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Good service

5
Good service, very efficient. Really enjoying the service. Reviewed on: 30th March 2022

Easy peasy

5
Great easy banking. Perfect for what I needed. Reviewed on: 30th March 2022

Easy to set up and use

5
It was very helpful with my business journey. Easy to set up the account and the app is very handy. Reviewed on: 30th March 2022

Excellent service

5
Amazing service from account opening till running the day to day operations. During covid when all banks stopped opening new business accounts, hsbc kinetic helped small business like me to open the account and carry on with business activities. Thanks HsBc Reviewed on: 30th March 2022

Best banking app and business financial provider

5
This is the most efficient, straightforward banking app I’ve ever used. It is easy to get your head around and has all the information you require handy. The bank itself has been the best financial provider I’ve been with and their team is really helpful. I haven’t had any issues with them and I can only sing them praises Reviewed on: 30th March 2022

Great bank account for startups, my experience so far has been great and I will definitely recommend HSBC Knetic.

5
I have recently opened up an account with HSBC Knetic, their opening process was straight forward. Starting from the application to following up the status of where my applciation was. They provided me all required information, following the opening of the account. Reviewed on: 30th March 2022

Useful intuitive interface

4
Intuitive interface on HSBC kinetic not dissimilar to HSBC personal banking that I am used to. Would recommend. HSBC is a trusted brand. Reviewed on: 30th March 2022

Reliable and easy to use service for small businesses

5
As far as I made my decision to set up a new business account after a separation (we used to running the business together but after the divorce it was a thing needed to be sort out asap), I was going with HSBC Kinetic. Before I jumped in I was going through their website also was doing a bit of research on the Internet what people think about and what sort of experiences they have. One of the best decision I've ever made is I went with HSBC Kinetic. Setting up my business account literally took me 10 mins! I think I got my business card through post within 3 days. I am a very happy customer of HSBC Kinetic since :) Reviewed on: 30th March 2022

Best app ever

5
a very successful and very useful application, it is the best application and the best business account a very successful and very useful application, it is the best application and the best business account Reviewed on: 30th March 2022

Excellent app

5
Really excellent account, very easy to set up and the app is brilliant. Really simple and clear Reviewed on: 30th March 2022