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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Great bank account for small business

4
Easy to set-up online. Great app that does everything you need. Easy to use and no issues so far. Reviewed on: 30th March 2022
Paul's avatar
Paul

Smart Business Banking

5
User friendly and easy to use! I have found it brilliant with excellent customer service. Reviewed on: 30th March 2022
Costanza Calabrese's avatar
Costanza Calabrese

Easy to set up and use, Best business account I have ever had

5
Honestly from start to finish this account has been the best that I have ever had. So easy to use, the app is simple and works well with none of the faults of some of the other apps. Absolutely exemplary service. Reviewed on: 30th March 2022
Quinn Hair's avatar
Quinn Hair

Simple better faster

5
Signing up and getting going was painless and fast. I have had no issues so really just been great. Reviewed on: 30th March 2022
Tim B0's avatar
Tim B0

Let Down by Customer Service

2
Really poor interactions on multiple occasions with customer service (via online chat and phone) trying to set up the account, correct address details, order a debit card and arrange a transfer form another [HSBC] account. Have decided to abandon my application and move to another more customer-focussed bank. Reviewed on: 30th March 2022
Robert Carr's avatar
Robert Carr

Shocking account

1
I have been a HSBC business customer for a number of years as a sole trader, And I wanted to change my trading name . They said it couldn’t do that and I needed to switch to HSBC Kinetic. I went ahead and did this to find out it does not connect to my quickbooks accounting software. - does not connect to quick books as a sole trader - unable to order a cheque book After this awful experience I complained and they changed my trading name and I have continued to use the HSBC business account. Reviewed on: 30th March 2022
Stewart Howard's avatar
Stewart Howard

New HSBC Account...

5
a real step up in ease of entry and ease of use, refreshing to use! Reviewed on: 30th March 2022
Andrew's avatar
Andrew

Very professional and easy to use bank

5
I like HSBC for the professionalism and the way that they have been able to make a very simple and intuitive to use app that makes the difference when you are busy with your business. Reviewed on: 30th March 2022
Vlad Vieriu's avatar
Vlad Vieriu

Top secure and brilliant customer service

5
Not just one of the but the one and only best Customer service and quickies business banking I’ve ever used Reviewed on: 30th March 2022
Zane khan's avatar
Zane khan

Easy use

5
Easy to use online banking app, good view of everything that is happening with my account. Reviewed on: 30th March 2022
Tudor Bubuianu's avatar
Tudor Bubuianu

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